Is there a parameter or other method to tell Zimbra Web Client, et al., to use the canonical address and/or Display Name for a given account in the various dialog boxes?
Our organization has had many, many problems with name clashes in our various systems. (John Johnson Sr., John Johnson Jr., John Johnson III, and John Johnson (no relation)). To assist with this, we use unique employee ID's, in the form X###### (ex; F90210). We're using this as the UserID in Zimbra, and then we add aliases and a canonical address to make everything look "nice." We've changed the autocomplete LDAP map so that autocomplete shows the canonical address, and that works well.
What isn't so hot, is the Shared Item dialog boxes. If I go into 'Preferences' to see who I've shared my calendar with, it shows the completely nondescriptive alphanumeric user id, not the nice, readable canonical address.
Anything I can do about this?