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Thread: A network service error has occured (zclient/io)

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  1. #1
    Join Date
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    Default A network service error has occured (zclient/io)

    Hey, I've been running zimbra 5.0.9 in Ubuntu 8. When user try to login in zimbra, error occured " A network service error has occurred (zclient/io)".
    This problem will be solved if I execute the command zmcontrol stop and then zmcontrol start.
    But, this is not solve the problem because in the specific time, the error will be happened again.
    I have try to check the error by execute " tail -f /opt/zimbra/log/mailbox.log"

    and the result is :
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    Caused by: com.zimbra.common.soap.SoapParseException: cannot determine soap protocol in reply: <html><head><meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"/><title>Error 503 SERVICE_UNAVAILABLE</title></head><body><h2>HTTP ERROR: 503</h2><pre>SERVICE_UNAVAILABLE</pre><p>RequestURI=/service/soap</p><p><i><small><a href="http://jetty.mortbay.org">Powered by jetty://</a></small></i></p></body></html>
    at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:228)
    at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:221)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:251)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:297)
    at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.jav a:526)
    ... 49 more

    Is there any problem with the soap protocol?
    Any help much appreciated.

  2. #2
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    Default

    What is the output of 'zmcontrol status' when your server is in this state?

  3. #3
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    this the output of 'zmcontrol status'

    antispam Running
    ldap Running
    logger Running
    mailbox Running
    mta Running
    snmp Running
    spell Running
    stats Running

    all the services run well.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by stephani17 View Post
    this the output of 'zmcontrol status'
    Is that the status after the error occurred?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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