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Thread: Query about deleting email from Zimbra using outlook

  1. #1
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    Default Query about deleting email from Zimbra using outlook

    Hi
    My school has recently gone over to Zimbra mail and the head teacher want to use outlook to view and save her emails to a pc. The problem is that her zimbra account is limited to 100mb and she is constantly having to login to zimbra to delete mail. Is there any way that out look can be set up to download the messages and remove them from the Zimbra account?

    Thanks for any help

    John

    CloverLeaf IT Services

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    You don't say which version of Zimbra is in use nor whether Outlook is connecting to the server via IMAP or the Zimbra Connector for Outlook. If it's IMAP or the ZCO then the simple answer would be to use POP3 which will delete the messages when downloaded. That isn't, however, a very good approach as there'll be a day when an important email has been removed from Outlook and won't be available on the server. The most appropriate solution would be to increase the Quota to something more realistic, HD space is inexpensive and should be used as the solution to this problem.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    Sorry for not being detailed it is using the ZCO, unfortunately we can't control the disk space as this is managed by the LEA and requests to increase capacity have fell on deaf ears. Outlook Version is 2002

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    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by jcroxon View Post
    Sorry for not being detailed it is using the ZCO, unfortunately we can't control the disk space as this is managed by the LEA and requests to increase capacity have fell on deaf ears. Outlook Version is 2002
    Unfortunately it's not possible using the ZCO - mail is meant to be left on the server with a local copy on the user computer.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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