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Thread: Making Zimbra play nice with RT

  1. #1
    Join Date
    Feb 2009
    Posts
    15
    Rep Power
    6

    Default Making Zimbra play nice with RT

    I want Zimbra to forward requests, sent to support@lobosstudios.com, to RT for processing.

    Using the instructions here:

    http://www.zimbra.com/forums/install...s-scripts.html

    I was able to get things working internally. I can send mail from a local zimbra account to the support address and create a new RT ticket, or modify an existing one. BUT.... when I try to send mail from offsite:

    sts23:~# telnet 204.235.60.73 25
    Trying 204.235.60.73...
    Connected to 204.235.60.73.
    Escape character is '^]'.
    220 yourwebmail.com ESMTP Postfix
    EHLO me
    250-yourwebmail.com
    250-PIPELINING
    250-SIZE 10240000
    250-VRFY
    250-ETRN
    250-STARTTLS
    250-AUTH PLAIN LOGIN
    250-AUTH=PLAIN LOGIN
    250-ENHANCEDSTATUSCODES
    250-8BITMIME
    250 DSN
    MAIL FROM: sjsobol@justthe.net
    250 2.1.0 Ok
    RCPT TO: support@lobosstudios.com
    550 5.1.1 <support@lobosstudios.com>: Recipient address rejected: User unknown in virtual mailbox table
    quit
    221 2.0.0 Bye
    Connection closed by foreign host.

  2. #2
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    25

    Default

    What do you have for
    Code:
    su - zimbra
    zmlocalconfig  postfix_transport_maps

  3. #3
    Join Date
    Feb 2009
    Posts
    15
    Rep Power
    6

    Default

    Quote Originally Posted by uxbod View Post
    What do you have for
    Code:
    su - zimbra
    zmlocalconfig  postfix_transport_maps
    Code:
    postfix_transport_maps = hash:/opt/zimbra/postfix/conf/transport,ldap:/opt/zimbra/conf/ldap-transport.cf
    /opt/zimbra/postfix/conf/transport contains:
    Code:
    support@lobosstudios.com rt-pipe

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