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Thread: Moved Zimbra to new Box - Sending email via Webinterface doesn't work

  1. #1
    Join Date
    Aug 2008
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    Default Moved Zimbra to new Box - Sending email via Webinterface doesn't work

    Hi

    I moved Zimbra (was a virtual Instance on VMware Server 2.0) to a new Server (now an instance under ESXi).
    I also had to change the IP Address.

    Unsing Zimbra via IMAP(s) works fine, but using the webinterface brings an "Relay Denied" Message:

    ---cut---



    Mail nicht verschickt; eine oder mehrere Adressen wurden nicht akzeptiert.
    Zurückgewiesene Adressen: adieball@mac.com
    method: SendMsgRequest
    msg: Invalid address: adieball@mac.com. com.zimbra.cs.mailbox.MailSender$SafeSendFailedExc eption: Invalid Addresses; chained exception is: com.sun.mail.smtp.SMTPAddressFailedException: 554 5.7.1 : Relay access denied
    code: mail.SEND_ABORTED_ADDRESS_FAILURE
    detail: soap:Sender
    trace: btpool0-27:https://46.4.232.2:443/service/soap/...f78b8c887ff362
    request:

    Body: {
    SendMsgRequest: {
    _jsns: "urn:zimbraMail",
    m: {
    e: [
    0: {
    a: "adieball@mac.com",
    t: "t"
    },
    1: {
    a: "andre@dieball.net",
    p: "Andre Dieball",
    t: "f"
    }
    ],
    idnt: "6d8a9e0f-0dcf-4c48-add8-99a76d0a86d9",
    mp: [
    0: {
    content: {
    _content: ""
    },
    ct: "text/plain"
    }
    ],
    su: {
    _content: "Test1"
    }
    },
    suid: 1285327284984
    }
    },
    Header: {
    context: {
    _jsns: "urn:zimbra",
    account: {
    _content: "andre@dieball.net",
    by: "name"
    },
    authToken: "(removed)",
    notify: {
    seq: 6
    },
    session: {
    _content: 1231,
    id: 1231
    },
    userAgent: {
    name: "ZimbraWebClient - FF3.0 (Mac)",
    version: "6.0.3_GA_1915.RHEL5"
    }
    }
    }



    ---cut---

    Any help on this is highly appreciated.

    THanks

    Andre

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
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    Location
    Vannes, France
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    Default

    You should update your forum profile with the output of the following command (do not post the output in this thread):

    Code:
    zmcontrol -v
    Quote Originally Posted by f0rd42 View Post
    I moved Zimbra (was a virtual Instance on VMware Server 2.0) to a new Server (now an instance under ESXi).
    I also had to change the IP Address.

    Unsing Zimbra via IMAP(s) works fine, but using the webinterface brings an "Relay Denied" Message:
    You should really provide the log file entries when you post details of a problem. Have you checked that your hosts file and your DNS entries are correct? Go to the Split DNS article and look in the 'Verify...' section for the commands needed to check that, post the output from all the commands in this thread for verification. Did you check some of the other threads in the forums for a solution to this problem?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    Join Date
    Aug 2008
    Posts
    32
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    Default

    found it. I had to change the postfix mynetworks settings.
    After that everything works fine now.

    Thanks

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