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Thread: Change of Public IP caused user not to log in

  1. #1
    Join Date
    Sep 2010
    Rep Power

    Default Change of Public IP caused user not to log in

    Hi all,
    i changed the public IP address and the ZCS could not log in the user account. however i can log in the Admin console. the error i am getting when i try to log in user account is: "Network service error has occurred"

    i am new to zimbra and i could not figure out what the meaning of the error
    please help

    Thank you in advance

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Vannes, France
    Rep Power


    Go to the Split DNS article and run the commands asked for in the 'Verify...' section then post the output here for confirmation that it's OK.


    Acompli: A new adventure for Co-Founder KevinH.

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