I need to know the following so I can make a decision on going forward with zimbra. Here is the following question I need to know. Please help me answer as much as possible. I greatly appreicated any input.

• Features
o I understand there is a Zimbra eMail and a Zimbra collaboration suite; what are the differences
o What is included in the services
o Mobile features: iPohone, Blackberry, Windows Mobile

• Management Services
o What do they do and what do we have to do?
o What is the service level agreement?
o Data centers and redundancy, where are they located ?

• Implementation
o Can we implement incrementally and how would that work?

• Cost
o What are the set-up costs?
o Cost per mailbox

Ed Wu
Director of Technology
Redwoods Media