is it possible, to give the users some kind of bounce-function instead (or in addition to) the standard redirect?
(maybe somebody knows the thunderbird extension "mail redirect" which is the perfect solution - except for that it's not available in the web interface)
Redirect: resend the message to another address with MY from-address
Bounce: resend the message to another address KEEPING the original from-address
It's needed for bouncing emails into the ticketsystem (which needs the original senders FROM-address)
Thanks for tips