Results 1 to 5 of 5

Thread: [SOLVED] Account blocked

  1. #1
    Join Date
    Jun 2006
    Posts
    209
    Rep Power
    9

    Default [SOLVED] Account blocked

    Hi,

    We have an account with 110000 mail in Inbox and we can't send, reply, forward mail from this account anymore !?

    What's wrong ?

    Thanks for your help.

    Sam.
    Release 6.0.7_GA_2473.DEBIAN5 DEBIAN5 FOSS edition.
    On Debian Vserver

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,587
    Rep Power
    58

    Default

    Quote Originally Posted by Samp View Post
    We have an account with 110000 mail in Inbox and we can't send, reply, forward mail from this account anymore !?

    What's wrong ?
    What do you mean by 'blocked'? Have you looked at the account status in the Admin UI (what does it show)? Perhaps it's reached the mailbox quota? Have a look in the log files to see if there's any errors when you send to it.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    Join Date
    Jun 2006
    Posts
    209
    Rep Power
    9

    Default

    Quote Originally Posted by phoenix View Post
    What do you mean by 'blocked'? Have you looked at the account status in the Admin UI (what does it show)? Perhaps it's reached the mailbox quota? Have a look in the log files to see if there's any errors when you send to it.
    This account is not looked and there is no quota (set to 0). In fact the New, Reply, Forward button don't open the edit windows.

    I noticed an error message in mailbox.log on this account:

    Deferred Indexing: submitted 20 items in 504ms (39.68/sec). (0 items failed to index). IndexDeferredCount now at 20 NumNotSubmitted= 0
    Sam.
    Release 6.0.7_GA_2473.DEBIAN5 DEBIAN5 FOSS edition.
    On Debian Vserver

  4. #4
    Join Date
    Jun 2006
    Posts
    209
    Rep Power
    9

    Default

    If I set the new mail in a new windows I got a windows as shown in attached image.

    Sam.
    Attached Images Attached Images
    Release 6.0.7_GA_2473.DEBIAN5 DEBIAN5 FOSS edition.
    On Debian Vserver

  5. #5
    Join Date
    Jun 2006
    Posts
    209
    Rep Power
    9

    Default

    Hi !

    I found the cause of the problem an admin had de-activate the Address Book on this account. This option block the sent mails

    Sam.
    Release 6.0.7_GA_2473.DEBIAN5 DEBIAN5 FOSS edition.
    On Debian Vserver

Similar Threads

  1. One account not receving email
    By EnglishDude in forum Administrators
    Replies: 12
    Last Post: 04-30-2010, 07:19 AM
  2. Replies: 4
    Last Post: 12-21-2007, 06:43 AM
  3. Replies: 3
    Last Post: 09-18-2007, 07:55 AM
  4. How to send blocked email to a specific account
    By greywolf in forum Administrators
    Replies: 3
    Last Post: 03-05-2007, 03:22 PM
  5. Problem sending mail from another account in Outlook
    By UTSCSE in forum Zimbra Connector for Outlook
    Replies: 4
    Last Post: 01-25-2007, 05:50 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •