We have a bit of a problem on our install, We enabled HSM and did the following.
New volume shown as
HSM /media/usbdisk/zimbra/hsm as secondary message volume
message1 /opt/zimbra/store as primary message volume
index1 /opt/zimbra/index as index
So HSM ran without issue and moved over 50GB of mail from primary to secondary volume which is what I would expect, However logging into a users account that had over 87,000 emails (yes that number is correct) with many folders I find they are now ALL GONE, very few left within the users inbox and ZERO folders, As I read the info on HSM it was stated that its use would not effect the end user at all nor would it appear any changes took place ??
HELP! .. this is a major issue that I need help with resolving ASAP .. any direction would very helpful