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Thread: [SOLVED] Loading hangs at the splash screen

  1. #1
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    Oct 2010
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    Default [SOLVED] Loading hangs at the splash screen

    Hi,
    I have Zimbra set up on its own VM zimbra.mydomain.com and all works well when I access this via that URL.
    However I have recently set up a reverse proxy on the host machine (home.mydomain.com) and set up rules to direct requests to the zimbra box:
    http ://home.mydomain.com/zimbra -> http ://zimbra.mydomain.com]

    This seemed to work, ie login screen pops up and I can login. Well I thought so - all I get is the splash screen and loading.... I have had a look at all the logs I know of but can't see anything that suggests there is an issue.

    However clicking on the Standard Version link I can log in via the HTML version and it works fine.

    Has anyone seen this/have any suggestions as to what may be causing the rich GUI version not to load?

    Cheers,
    Tim.

  2. #2
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    Default

    Ok I have done some more digging and it looks like there may be an issue with the call to http://home.mydomain.com/service/soap/BatchRequest
    Firebug is showing a 404 at this request and the message was
    "The requested URL /service/soap/BatchRequest was not found on this server"

    I have added a proxy rule for /service to also point to the zimbra.mydomain.com and now I get a custom 404 in Firebug. So it looks like my proxy rule is some way to resolving this.

    Any thoughts.

    I am going to continue digging but any pointers would be appreciated.

    Cheers
    Tim.

  3. #3
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    Ok looks like you need to set up proxy rules for /zimbra, /services, /home and /contacts. Thanks firebug.

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