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Thread: Problem with Alias Domain

  1. #1
    Join Date
    Apr 2006
    Rep Power

    Default Problem with Alias Domain

    I have a domain and I created an alias

    When I send mail to, it bounces:

    This is the mail system at host

    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

    The mail system

    <>: User unknown in virtual alias table

    As a test, I added an alias to to be and it worked. However, I've never had to do this before.

    Any ideas on what's going on here?

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Vannes, France
    Rep Power


    Please update your forum profile with the output of the following command (do not post it in this thread):

    zmcontrol -v
    Take a look at these threads: +"User unknown in virtual alias table" - Yahoo! Search Results


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    Join Date
    Dec 2010
    Rep Power



    We are testing Zimbra and having a similar issue. We need to send mail to the existing users using an alias domain.

    We have setup an alias domain using;

    zmprov createAliasDomain

    Restarted Zimbra, but emails sent to the alias are bounced with "user unknown in virtual alias table"

    What are we doing wrong? Setting it up individually on each account is fine, but there must be a quicker way?



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