I'm have a Problem with the Zimbra-Webclient but -I haven't found the right forum-section for that.
@Mod: Feel free to move this thread.
A customer has the following problem:
When she opens a new mail and clicks on "To" to choose the contact to write to, the pop-up opens but the contact-list does not load (yes, there are contacts saved in her list). In the top left corner there is this animated loading-symbol and nothing happens. When you click OK or Cancel the pop-up closes but zimbra-client stays deactivated. You have to reload to use it.
When you choose the "global address list" from the drop down, the list is loaded. Only the personal and the shared contacts do not load.
In the address-book-module everything seems normal.
In the contacts of the customer I haven't found anything unusual. Only 3 Sub-Folders with a few contact. The one shared addressbook is empty.
The problem appears (on the customers system) in firefox and IE (both new versions) and the newest JS-lib is installed. I also have tested it on my machine: same thing happens. So it is not a client-side-problem.
Can anyone tell me, why this happens?