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Thread: request read receipt by default

  1. #1
    Join Date
    Dec 2010
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    Default request read receipt by default

    A customer of mine uses the "request read receipt" flag almost for every mail sent.
    They'd like to able to set the flag as a per-account default, either through preferences in web client, or administratively.
    Is it possible to do this in zimbra?

    Thanks, Carlo

  2. #2
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    Default

    In the Zimbra Admin Console you can set-up a Class of Service (COS) or modify the default COS, and set the option for read receipts under the preferences tab. (You can probably do it via command-line as well.) Then when you add a new account it should pick up this setting as long as you assign them to the same COS that you changed.

  3. #3
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    Dec 2010
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    Default

    Thank you for your answer.
    Could you please give me a hint as to which attribute should I set?
    The only options I can find seem to relate to enabling the read receipt feature at all (zimbraFeatureReadReceiptsEnabled in the CLI), and to how the mail receiver should handle the read receipt request (zimbraPrefMailSendReadReceipts).
    I cannot find an option to set the read receipt composing option as a default for an account or COS.

    Thanks, Carlo

  4. #4
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    Default

    same problem here: I only can find the option to always send read receipt, but not to request it every time I compose an e-mail.

  5. #5
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    Default

    it doesn't appear this is an option. there is a rfe for it you should add your vote and/or comment to the following

    Bug 48347 – Option to always request read reciepts

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