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Thread: Caused by: org.mortbay.jetty.EofException:timeout

  1. #1
    Join Date
    Dec 2010
    Rep Power

    Default Caused by: org.mortbay.jetty.EofException:timeout

    This is my error log for sending an attachment.

    2010-12-29 16:17:40,436 INFO [btpool0-13://] [;mid=72;ip=;ua=Mozill a/5.0 (Windows;; U;; Windows NT 5.2;; en-US;; rv: Gecko/20101130 Firefox/3.5.16 ( .NET CLR 3.5.30729);] FileUploadServlet - File upload failed
    org.apache.commons.fileupload.FileUploadBase$IOFil eUploadException: Processing of multipart/form-data request failed. timeout
    at org.apache.commons.fileupload.FileUploadBase.parse Request(
    at org.apache.commons.fileupload.servlet.ServletFileU pload.parseRequest(
    at com.zimbra.cs.service.FileUploadServlet.handleMult ipartUpload(
    at com.zimbra.cs.service.FileUploadServlet.doPost(Fil
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se
    at org.mortbay.jetty.handler.ContextHandler.handle(Co
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(
    at org.mortbay.jetty.handler.HandlerCollection.handle (
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha
    at org.mortbay.jetty.handler.DebugHandler.handle(Debu
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha
    at org.mortbay.jetty.Server.handle(
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt
    at org.mortbay.jetty.HttpConnection$ ntent(
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec
    at org.mortbay.thread.BoundedThreadPool$ n(
    Caused by: org.mortbay.jetty.EofException: timeout
    at org.mortbay.jetty.HttpParser$Input.blockForContent (
    at org.mortbay.jetty.HttpParser$ .java:1122)
    at org.apache.commons.fileupload.MultipartStream$Item InputStream.makeAvailable( )
    at org.apache.commons.fileupload.MultipartStream$Item
    at org.apache.commons.fileupload.util.Streams.copy(St
    at org.apache.commons.fileupload.util.Streams.copy(St
    at org.apache.commons.fileupload.FileUploadBase.parse Request(
    ... 33 more

  2. #2
    Join Date
    Dec 2010
    Rep Power


    Can anyone suggest me what would be causing this error.

    is it firewall or some postfix edit.

    I searched google but nothing seems to help.

    What is idle_time and how much is it for postfix.

    is that preventing from attaching the emails.

    I can send emails with attachments outside the firewall though

    I am using pfsense firewall settings.


  3. #3
    Join Date
    Dec 2010
    Rep Power


    Looks like the FileUpload Exception is caused due to MTU (Maximum Transmission Unit) which should match on both interface of the Mail server and the router or firewall.
    I tried adding MTU to interface but it did not solve my problem.
    Is there anywhere else i need to mention in Zimbra settings about MTU.

    My basic error in the mail system is that i cannot send any attachments through Zim Console or Thu.Bird client as the connection is timed out while uploading more than 50kB of file size. My max attachment file size is 10MB though.

    Also, i have no problem sending emails with almost 9MB attachments outside the firewall through Zimbra Console.

    Does Zimbra has any control on MTU ???

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Vannes, France
    Rep Power


    Quote Originally Posted by ashrocks View Post
    Does Zimbra has any control on MTU ???
    The MTU is nothing to do with Zimbra (but it can cause problems for your system if it's not set correctly),It's the size of the largest protocol data unit that the layer can pass onwards: +"how to" +linux +mtu - Yahoo! Search Results


    Acompli: A new adventure for Co-Founder KevinH.

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