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Thread: Inbox of one of my account is empty

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  1. #1
    Join Date
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    Default Inbox of one of my account is empty

    Hi Zimbra Team,

    I noticed one of our account's inbox and sent mail is empty. I have gone through the forum and did re-indexing etc. but still it does not show ant email on that account. While re-indexing it is showing 430 emails but after completion nothing happens... Please suggest how to retrieve these mails.

    Thanks

    -Sahoo

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Update your forum profile with the output of the following command (do not post the output in this thread):

    Code:
    zmcontrol -v
    Quote Originally Posted by sahoo2k View Post
    I noticed one of our account's inbox and sent mail is empty. I have gone through the forum and did re-indexing etc. but still it does not show ant email on that account. While re-indexing it is showing 430 emails but after completion nothing happens... Please suggest how to retrieve these mails.
    How are you connecting to the account, with the web UI or a fat client? Does the email show up in a fat client? Are the messages still in the mail store?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    Default

    I have updated my profile. Thanks

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