Zimbra Mailbox Export-Import Failed With Empty Inbox
We set up a domain for a client on our Zimbra hosting farm for them to use until the hardware for their own dedicated Zimbra server arrived.
Now that their own new dedicated Zimbra server is ready, we exported and imported the mailboxes just fine, except for one mailbox where the contents of the Inbox (about a dozen emails) did not import. While the user was able to use a mail client to configure two IMAP accounts (one on our servers and one on their server) to just drag 'n drop emails over, we'd like to have comfort that nothing else in their mailbox failed to be imported. The mailbox is ~1GB and we did set the quota on the mailbox much higher than that before running the import. :-)
The export procedure we used was to ssh into our client's dedicated Zimbra server and then run:
To do the import, we just ran:
The odd thing is that /opt/zimbra/log/mailbox.log shows messages being imported into the Inbox folder successfully; they just didn't appear in the ZCS web client...
/opt/zimbra/bin/zmmailbox -z -m firstname.lastname@example.org postRestURL “//?fmt=tgz&resolve=reset” /tmp/zcs-exports/user.tgz
Reindexing the mailbox after the import didn't help either.
Has anyone seen this before?