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Thread: License Error: Mail: AccountsLimit exceed: 2/1

  1. #1
    Join Date
    Feb 2011
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    1
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    4

    Default License Error: Mail: AccountsLimit exceed: 2/1

    Hello,

    I have installed the trail version of the network edition on a centos 5.5.

    After the successful installation I have configured the authentication for our domain by using an external ldap server. This seems to work, too.

    But when I now try to setup a new account, I get the following error message:

    Mail: AccountsLimit execeeded: 2/1 Errorcode:
    service. License_Error Method: [unknown]
    Details: soap.Receiver

    The web interface tells me, that the license is valid for 43 days.

    Does anyone have an idea what's going wrong?

    Thanks for any hints or suggestions,

    Stefan

  2. #2
    Join Date
    Apr 2011
    Location
    France
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    Default

    Hello,

    I've got the exact same problem, except that I have '4/1' instead of '2/1'. There is still 20 days left to my trial license and I have only created 2 accounts. Does anyone have an idea how to resolve this problem ?

    thanks

  3. #3
    Join Date
    Jul 2008
    Posts
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    7

    Default

    I am also experiencing this issue. 'AccountsLimit exceeded: 7/1' when testing the migration wizard with our trial license.

  4. #4
    Join Date
    Jul 2008
    Posts
    78
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    Default

    I figured it out (at least for us). The trial license was never activated. Log into admin and check Global Settings > License tab. I just clicked 'Activate', then tried doing an import and didn't get the failure message.

    Hope that helps.

  5. #5
    Join Date
    Apr 2011
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    117
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    Default

    not work in my situation though. still have 35 days. after patched to 7.1.1 p2, cannot create a user.

    the activate license already greyed out.

  6. #6
    Join Date
    Apr 2011
    Posts
    117
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    Default

    my bad...

    on 7.1.1 i have to go to global settings > license (tab), then click activate license. I missed the tab bit early in the morning

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