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Thread: Email from Zimbra Going into SPAM

  1. #1
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    Default Email from Zimbra Going into SPAM

    Hi,

    From last 3 days all the emails from my zimbra server are going into SPAM of all the Public Domain.I have checked all the settings on my server but still not able to figure out.

    Can anyone help me out with this issue.?

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by abhiz View Post
    Hi,

    From last 3 days all the emails from my zimbra server are going into SPAM of all the Public Domain.I have checked all the settings on my server but still not able to figure out.

    Can anyone help me out with this issue.?
    Not without any information about what these messages are and why they're being tagged as spam.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    Email Blacklist Check - See if your server is blacklisted

    Check your outgoing IP if its listed ..most probably it is.
    or
    Post full headers of SPAM email your client/end-user have received so we can point put the problem.

    Raj
    i2k2 Networks
    Dedicated & Shared Zimbra Hosting Provider

  4. #4
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    Hi I have checked my Server IP and its not listed on any of the blacklist.below is the full header of email which went to SPAM


    Delivered-To: aditi.te..sti..ng@gmail.com
    Received: by 10.142.69.15 with SMTP id r15cs57449wfa;
    Mon, 28 Feb 2011 05:36:09 -0800 (PST)
    Received: by 10.224.46.11 with SMTP id h11mr4540404qaf.43.1298900168763;
    Mon, 28 Feb 2011 05:36:08 -0800 (PST)
    Return-Path: <alerts1@mouthshut.com>
    Received: from corp.mouthshut.com (corp.mouthshut.com [209.8.43.142])
    by mx.google.com with ESMTP id u4si6950147qcq.170.2011.02.28.05.36.08;
    Mon, 28 Feb 2011 05:36:08 -0800 (PST)
    Received-SPF: pass (google.com: domain of alerts1@mouthshut.com designates 209.8.43.142 as permitted sender) client-ip=209.8.43.142;
    Authentication-Results: mx.google.com; spf=pass (google.com: domain of alerts1@mouthshut.com designates 209.8.43.142 as permitted sender) smtp.mail=alerts1@mouthshut.com
    Received: from localhost (localhost.localdomain [127.0.0.1])
    by corp.mouthshut.com (Postfix) with ESMTP id CF9C54E005
    for <"aditi.te..sti..ng"@gmail.com>; Mon, 28 Feb 2011 19:05:05 +0530 (IST)
    X-Virus-Scanned: amavisd-new at corp.mouthshut.com
    Received: from corp.mouthshut.com ([127.0.0.1])
    by localhost (corp.mouthshut.com [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id TExWd0VeV3t1 for <"aditi.te..sti..ng"@gmail.com>;
    Mon, 28 Feb 2011 19:05:05 +0530 (IST)
    Received: from Fenta01 (unknown [192.168.1.19])
    by corp.mouthshut.com (Postfix) with ESMTP id EEE0A4E003
    for <"aditi.te..sti..ng"@gmail.com>; Mon, 28 Feb 2011 19:05:04 +0530 (IST)
    From: "MouthShut.com" <alerts1@mouthshut.com>
    To: "aditi.te..sti..ng"@gmail.com
    Subject: Confirm Registration
    Date: Mon, 28 Feb 2011 19:06:43 +0500
    Message-ID: <20110228-19064398-11c-0@Fenta01>
    MIME-Version: 1.0
    Content-Type: multipart/mixed;
    boundary="--=DF255EADF99E454A9C79_BB34_C4E4_19BD"

    ----=DF255EADF99E454A9C79_BB34_C4E4_19BD
    Content-Type: text/html;charset="utf-8"
    Content-Transfer-Encoding: Quoted-Printable

    <br />
    Dear abhh2:
    <br /><br />

    Thanks for registering on Mouthshut.com - the coolest consumer review a=
    nd information portal.<br />
    We look forward to seeing you around. <br /><br />
    To complete your registration,
    <br /><br />
    a. Enter following activation key to activate your account.
    <br /><br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;& nbsp;&nbsp=
    ;<b>Your Activation key:</b> Y9FXB4T<br /><br />
    &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;OR<br /><br />
    b. Click on the link below:
    <br /><br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;& nbsp;&nbsp=
    ;&nbsp;<a href=3Dhttp://us.mouthshut.com/signup/register/activate-user1=
    .php?user=3DY9FXB4T&email_id=3Daditi.te..sti..ng@g mail.com><b>CLICK HER=
    E</b></a><br /><br />
    &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;OR<br /><br />
    c. Copy-paste the following link in your browser.<br />=20
    <br />&nbsp;&nbsp;&quot;Consumer reviews on Movies, Cars, Bikes, Mobile Phones, Music, Books, Airlines, Restaurants, Hotels & more - MouthShut.com
    e-user1.php?user=3DY9FXB4T&email_id=3Daditi.te..sti. .ng@gmail.com&quot;=
    &nbsp;&nbsp;<br /><br /><br />
    It's that simple! If you ever face any problem just email support@mouth=
    shut.com and we'll <br />resolve your issues.
    <br /><br />
    See you there.
    <br /><br />
    MouthShut.com Team<br /><a href=3Dhttp://us.mouthshut.com/> www.mouthsh=
    ut.com </a>

    ----=DF255EADF99E454A9C79_BB34_C4E4_19BD--

  5. #5
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    I dont see any failure in headers..you have RDNS and SPF correct...

    Gmail will not give you much inforamtion WHY they blocking the email as SPAM..but clearly your email content is not a "Regular" content and gmail has its own ways of flagging something spam

    Gmail Feedback Loop – Just as a note, Gmail doesn’t accept white listing requests nor do they provide feedback loops. They use contact lists plus extensive filters to determine what gets delivered to an inbox.

    you can try to send SIMPLE email text from the same email account to same gmail account and see if those emails are getting delivered fine.

    another test will will send email to same gmail account using a differet email id from your server with SIMPLE email text


    Raj
    i2k2 Networks
    Dedicated & Shared Zimbra Hosting Provider

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