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Thread: any tips to not be blacklisted by msn/hotmail..etc

  1. #1
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    Question any tips to not be blacklisted by msn/hotmail..etc

    hi,

    is there any tips to cancel or to preserved to not be blacklisted by hotmail/live/msn server ?

    any parameter to put in our configuration to best usage this ?

    does anybody (zimbra plateform) have been already blacklistted by hotmail ?
    how to solve it and how many time it takes to solved it ?

    thanks for your memory and issues and experiences report here.

    Best regards
    fyi we use zimbra NE v6.0.10 french under ubuntu (FRANCE,Amiens)

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    You need to look at the reason you're blacklisted, they usually provide a reason when your mail is rejected and you should contact Hotmail about the problem. You should has a reverse DNS, SPF & DKIM records (and use them) and also make sure you're not on any RBLs, that would be a start.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    Quote Originally Posted by phoenix View Post
    You should has a reverse DNS, SPF & DKIM records (and use them) and also make sure you're not on any RBLs, that would be a start.
    how to know that ?
    fyi we use zimbra NE v6.0.10 french under ubuntu (FRANCE,Amiens)

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by Michael REMY View Post
    how to know that ?
    There are several comments in there, how to know what?,

    a) you would have asked your ISP for a reverse DNS, check it with 'host your.ip.add.ress'

    b) you would have set-up external DNS SPF & DKIM records (and installed some form of DKIM milter on your server).

    c) you can check if you're on any RBL: +rbl +check - Yahoo! Search Results
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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