I'm using Zimbra 4.0.2
Most of our users are accessing their Zimbra mail through Outlook Express (something I expect to change once people start to realise the advantages of using the on-line client through Firefox).
When a user selects a message in OE and clicks delete a line is drawn through the message but it stays put. I've set the Trashed message timeout to 12 hours, so I was expecting these messages to dissapear after that time but messages more than 24 hours old are still appearing, even after synchronising.
If I open the account in Firefox and delete the message from there, then synchronise OE, the message goes. Have I missed something? Is there a way to get OE to delete messages from Zimbra mail without having to log on to the web interface?