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Thread: zmmailboxdctl is not running

  1. #1
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    Default zmmailboxdctl is not running

    Hi there.

    I am new here but ran into some trouble today.

    Users couldn't log into Webmail client as well as not being able to login via IMAP.

    I tried restarting Zimbra services thru zmcontrol stop/start

    Initially, I got the following message after I did the restart:
    Starting ldap...Done.
    Unable to determine enabled services from ldap.
    Enabled services read from cache. Service list may be inaccurate.

    I browsed around the forums and tried to recreate the certificates which seemed to have solved that ldap issue.

    When I restart Zimbra services, everything seem to start up correctly but zmmailboxdctl keeps stopping.

    I don't know what to do next.

    Appreciate any help.

    PS. I am not well versed with Linux so please be patient.

    Thanks!

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    You should look in the log files and see what errors occur when you try to start Zimbra.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    I was able to open the log files, but do not know how to copy and paste it so attach it to this thread.

    Sorry.

  4. #4
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    I figured out how to get the logs. I attached it on this thread.

    I also tried rebooting the server and after I did, I got the following message:

    zimbra@mailserver:~/log$ zmcontrol start
    Host digicom-ph.com
    Starting ldap...Done.
    Unable to determine enabled services from ldap.
    Enabled services read from cache. Service list may be inaccurate.
    Starting logger...Failed.
    Starting logswatch...ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.net.ssl.SSLHandshakeException sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: timestamp check failed)
    zimbra logger service is not enabled! failed.
    Attached Files Attached Files

  5. #5
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    Hi I recreted the certificate and was able to get ldap and the logger working.

    However, I still get the zmmailboxdctl is not running message .


    I checked the mailbox.log and get the following trace:

    2011-04-16 06:23:23,221 INFO [main] [] soap - Servlet SoapServlet starting up
    2011-04-16 06:23:23,331 INFO [main] [] soap - Adding service AccountService to SoapServlet
    2011-04-16 06:23:23,588 INFO [main] [] soap - Adding service MailService to SoapServlet
    2011-04-16 06:23:24,069 INFO [main] [] soap - Adding service IMService to SoapServlet
    2011-04-16 06:23:24,166 INFO [main] [] misc - version=6.0.5_GA_2213.UBUNTU8 release=20100202225756 builddate=20100202-2304 buildhost=build25.lab.zimbra.com
    2011-04-16 06:23:24,167 INFO [main] [] misc - LANG environment is set to: en_US.UTF-8
    2011-04-16 06:23:24,167 INFO [main] [] misc - System property java.home=/opt/zimbra/jdk1.6.0_16/jre
    2011-04-16 06:23:24,167 INFO [main] [] misc - System property java.runtime.version=1.6.0_16-b01
    2011-04-16 06:23:24,167 INFO [main] [] misc - System property java.version=1.6.0_16
    2011-04-16 06:23:24,167 INFO [main] [] misc - System property java.vm.info=mixed mode
    2011-04-16 06:23:24,167 INFO [main] [] misc - System property java.vm.name=Java HotSpot(TM) Server VM
    2011-04-16 06:23:24,167 INFO [main] [] misc - System property java.vm.version=14.2-b01
    2011-04-16 06:23:24,167 INFO [main] [] misc - System property os.arch=i386
    2011-04-16 06:23:24,167 INFO [main] [] misc - System property os.name=Linux
    2011-04-16 06:23:24,167 INFO [main] [] misc - System property os.version=2.6.24-26-server
    2011-04-16 06:23:24,167 INFO [main] [] misc - System property sun.arch.data.model=32
    2011-04-16 06:23:24,167 INFO [main] [] misc - System property sun.cpu.endian=little
    2011-04-16 06:23:24,167 INFO [main] [] misc - System property sun.cpu.isalist=
    2011-04-16 06:23:24,167 INFO [main] [] misc - System property sun.os.patch.level=unknown
    2011-04-16 06:23:24,255 INFO [main] [] system - Setting mysql connector property: maxActive=100
    2011-04-16 06:23:24,301 INFO [main] [] system - Setting mysql connector property: maxActive=100
    2011-04-16 06:23:30,905 INFO [main] [] sqltrace - Setting slow SQL threshold to 2000ms.
    2011-04-16 06:23:37,926 INFO [main] [] ZimbraHttpConnectionManager - Starting http client idle connection reaper thread with sleep interval 300000.
    2011-04-16 06:23:38,064 INFO [main] [] store - Loading FileDescriptorCache settings: zimbraMailUncompressedCacheMaxFiles=5000, zimbraMailUncompressedCacheMaxBytes=1073741824, zimbraMailFileDescriptorCacheSize=1000.
    2011-04-16 06:23:38,068 INFO [IncomingDirectorySweeper] [] store - IncomingDirectorySweeper thread starting
    2011-04-16 06:23:38,140 INFO [main] [] extensions - Loading extensions from /opt/zimbra/lib/ext
    2011-04-16 06:23:38,173 INFO [main] [] extensions - extension com.zimbra.cs.nginx.NginxLookupExtension found in /opt/zimbra/lib/ext/nginx-lookup/nginx-lookup.jar
    2011-04-16 06:23:38,174 INFO [main] [] extensions - extension com.zimbra.clam.ClamScanner found in /opt/zimbra/lib/ext/clamscanner/clamscanner.jar
    2011-04-16 06:23:38,174 INFO [main] [] extensions - extension com.zimbra.cert.ZimbraCertMgrExt found in /opt/zimbra/lib/ext/com_zimbra_cert_manager/com_zimbra_cert_manager.jar
    2011-04-16 06:23:38,175 INFO [main] [] extensions - extension com.zimbra.cs.versioncheck.VersionCheckExtension found in /opt/zimbra/lib/ext/zimbraadminversioncheck/zimbraadminversioncheck.jar
    2011-04-16 06:23:38,175 INFO [main] [] extensions - extension com.zimbra.ldaputils.ZimbraLDAPUtilsExtension found in /opt/zimbra/lib/ext/zimbraldaputils/zimbraldaputils.jar
    2011-04-16 06:23:38,175 INFO [main] [] extensions - extension com.zimbra.bp.ZimbraBulkProvisionExt found in /opt/zimbra/lib/ext/com_zimbra_bulkprovision/com_zimbra_bulkprovision.jar
    2011-04-16 06:23:38,177 INFO [main] [] extensions - Initializing extensions
    2011-04-16 06:23:38,258 INFO [main] [] extensions - registered handler at /nginx-lookup
    2011-04-16 06:23:38,478 INFO [main] [] extensions - Initialized extension nginx-lookup: com.zimbra.cs.nginx.NginxLookupExten...extension.ZimbraExtensionClassLoader@65394b
    2011-04-16 06:23:38,514 INFO [main] [] ClamScanner - attachment scan is disabled
    2011-04-16 06:23:38,514 INFO [main] [] extensions - Initialized extension clamscanner: com.zimbra.clam.ClamScanner@com.zimb...tensio n.ZimbraExtensionClassLoader@199d8
    2011-04-16 06:23:38,520 INFO [main] [] extensions - Initialized extension com_zimbra_cert_manager: com.zimbra.cert.ZimbraCertMgrExt@com...t ension.ZimbraExtensionClassLoader@8a2006
    2011-04-16 06:23:38,716 INFO [main] [] extensions - Initialized extension versioncheck: com.zimbra.cs.versioncheck.VersionCh...extension.ZimbraExtensionClassLoader@1ebf4ff
    2011-04-16 06:23:38,752 INFO [main] [] extensions - Initialized extension zimbrasamba: com.zimbra.ldaputils.ZimbraLDAPUtils...extension.ZimbraExtensionClassLoader@1f89785
    2011-04-16 06:23:38,756 INFO [main] [] extensions - Initialized extension com_zimbra_bulkprovision: com.zimbra.bp.ZimbraBulkProvisionExt...extension.ZimbraExtensionClassLoader@138d56e
    2011-04-16 06:23:38,758 INFO [main] [] index - Using Lucene Jar version 2.3 or higher
    2011-04-16 06:23:38,911 INFO [IndexReadersCache-Sweeper] [] IndexReadersCache - IndexReadersCache-Sweeper thread starting
    2011-04-16 06:23:39,049 INFO [main] [] redolog - Starting pre-startup crash recovery
    2011-04-16 06:23:39,050 FATAL [main] [] redolog - Exception during crash recovery
    2011-04-16 06:23:39,050 FATAL [main] [] system - Aborting process
    java.io.FileNotFoundException: /opt/zimbra/redolog/redo.log (Permission denied)
    at java.io.RandomAccessFile.open(Native Method)
    at java.io.RandomAccessFile.<init>(RandomAccessFile.j ava:212)
    at com.zimbra.cs.redolog.logger.FileLogWriter.open(Fi leLogWriter.java:190)
    at com.zimbra.cs.redolog.RedoLogManager.start(RedoLog Manager.java:225)
    at com.zimbra.cs.redolog.DefaultRedoLogProvider.start up(DefaultRedoLogProvider.java:41)
    at com.zimbra.cs.util.Zimbra.startup(Zimbra.java:211)
    at com.zimbra.cs.util.Zimbra.startup(Zimbra.java:123)
    at com.zimbra.soap.SoapServlet.init(SoapServlet.java: 125)
    at javax.servlet.GenericServlet.init(GenericServlet.j ava:241)
    at org.mortbay.jetty.servlet.ServletHolder.initServle t(ServletHolder.java:440)
    at org.mortbay.jetty.servlet.ServletHolder.doStart(Se rvletHolder.java:263)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:50)
    at org.mortbay.jetty.servlet.ServletHandler.initializ e(ServletHandler.java:685)
    at org.mortbay.jetty.servlet.Context.startContext(Con text.java:140)
    at org.mortbay.jetty.webapp.WebAppContext.startContex t(WebAppContext.java:1250)
    at org.mortbay.jetty.handler.ContextHandler.doStart(C ontextHandler.java:517)
    at org.mortbay.jetty.webapp.WebAppContext.doStart(Web AppContext.java:467)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:50)
    at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:152)
    at org.mortbay.jetty.handler.ContextHandlerCollection .doStart(ContextHandlerCollection.java:156)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:50)
    at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:152)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:50)
    at org.mortbay.jetty.handler.HandlerWrapper.doStart(H andlerWrapper.java:130)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:50)
    at org.mortbay.jetty.handler.HandlerWrapper.doStart(H andlerWrapper.java:130)
    at org.mortbay.jetty.handler.DebugHandler.doStart(Deb ugHandler.java:127)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:50)
    at org.mortbay.jetty.handler.HandlerWrapper.doStart(H andlerWrapper.java:130)
    at org.mortbay.jetty.Server.doStart(Server.java:224)
    at org.mortbay.setuid.SetUIDServer.doStart(SetUIDServ er.java:158)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:50)
    at org.mortbay.xml.XmlConfiguration.main(XmlConfigura tion.java:985)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.mortbay.start.Main.invokeMain(Main.java:194)
    at org.mortbay.start.Main.start(Main.java:534)
    at org.mortbay.start.Main.start(Main.java:441)
    at org.mortbay.start.Main.main(Main.java:119)



    Can somebody help me find a fix for this? Thanks!

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