We have ZCS 5.0.22 OSS version running on my server. we decided to use Pidgin or Spark IM for chat. Installation of these IMs went successful but I cannot connect to zimbra.
Pidgin is giving me an error "connection failed"
Spark is giving an error "server is unreachable or user on found" but I can ping the server using IP and name.
what do I do. What can be wrong. because I followed the installation manuals.