Results 1 to 5 of 5

Thread: [SOLVED] zmcontrol stop; zmcontrol start needed several times per day

  1. #1
    Join Date
    May 2011
    Posts
    3
    Rep Power
    4

    Default [SOLVED] zmcontrol stop; zmcontrol start needed several times per day

    Hello

    new installation, new customer.


    During the test phase ==> everything was OK.
    Just after production: the server need to be restarted (zmcontrol stop; zmcontrol start), several times per day.

    The customer reports (no login possible either using webmail or IMAP client).

    The log reports (actual data masked)

    May 16 17:07:39 dc1 postfix/lmtp[22480]: 3EBD01766D2E: to=<USER@DOMAIN>, relay=server.domain.com [10.67.129.1]:7025, delay=5206, delays=4906/0.02/300/0, dsn=4.4.2, status=deferred (conversation with server.domain.com[10.67.129.1] timed out while receiving the initial server greeting)

    and (more obscure to me)

    May 16 15:50:46 dc1 saslauthd[9885]: zmpost: url='https://server.domain.com:7071/service/admin/soap/' returned buffer->data='<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope"><soap:Header><context xmlns="urn:zimbra"/></soap:Header><soap:Body><soap:Fault><soap:Code><soa p:Value>soap:Receiver</soap:Value></soap:Code><soap:Reason><soap:Text>system failure: ZimbraLdapContext</soap:Text></soap:Reason><soapetail><Error xmlns="urn:zimbra"><Code>service.FAILURE</Code><Trace>com.zimbra.common.service.ServiceExcep tion: system failure: ZimbraLdapContext#012ExceptionId:btpool0-11://server.domain.com:7071/service/admin/soap/:1305553846588:cc5388fd07912327#012Code:service.FA ILURE#012#011at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)#012#011at com.zimbra.cs.account.ldap.ZimbraLdapContext.&lt;i nit>(ZimbraLdapContext.java:423)#012#011at com.zimbra.cs.account.ldap.ZimbraLdapContext.&lt;i nit>(ZimbraLdapContext.java:374)#012#011at com.zimbra.cs.account.ldap.LdapProvisioning.getAcc ountByQuery(LdapProvisioning.java:641)#012#011at com.zimbra.cs.account.ldap.LdapProvisioning.getAcc ountByNameInternal(LdapProvisioning.java:809)#012# 011at com.zimbra.cs.account.ldap.LdapProvisioning.getAcc ountByName(LdapProvisioning.java:790)#012#011at com.zimbra.cs.account.ldap.LdapProvisioning.get(Ld apProvisioning.java:701)#012#011at com.zimbra.cs.account.ldap.LdapProvisioning.get(Ld apProvisioning.java:686)#012#011at com.zimbra.cs.service.account.Auth.handle(Auth.jav a:98)#012#011at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:420)#012#011at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:274)#012#011at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)#012#011at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291)#012#011at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:212)#012#011at javax.servlet.http.HttpServlet.service(HttpServlet .java:725)#012#011at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:181)#012#011at javax.servlet.http.HttpServlet


    As stated above a zmcontrol stop; zmcontrol start solves all problems


    ulimit seems OK:

    zimbra@dc1:~$ ulimit -n
    524288


    The customer is about to stop trial and revoke his order, so any help would be appreciated

  2. #2
    Join Date
    Jul 2007
    Location
    Baltimore
    Posts
    1,649
    Rep Power
    11

    Default

    if you're a network edition customer i would advise contacting support especially if it's this cdritical

  3. #3
    Join Date
    May 2011
    Posts
    3
    Rep Power
    4

    Default

    Indeed bdial.
    Since it is a Trial Licence the support is not automatically active.
    The Sales Rep is actually going to activate the support for this license.

    BUT I believe I already find the solution

    The /etc/security/limits.conf file already had:

    zimbra soft nofile 524288
    zimbra hard nofile 524288

    I added :

    root soft nofile 524288
    root hard nofile 524288

    and rebooted the server.

    (from another post on the forum), and this probably solved the problem.

    If confirmed by the customer I'll update this post (and quote the solving post)

  4. #4
    Join Date
    May 2011
    Posts
    3
    Rep Power
    4

  5. #5
    Join Date
    Mar 2007
    Location
    Rochester, NY
    Posts
    89
    Rep Power
    8

    Default

    Hi.

    I can confirm this helped me too. Migrating to Ubuntu 10.04LTS...

    Thanks! -Cheers, Peter.

Similar Threads

  1. The installer was interrupted...
    By spiderbo in forum Zimbra Connector for Outlook
    Replies: 9
    Last Post: 05-23-2013, 06:33 AM
  2. Replies: 0
    Last Post: 01-29-2011, 06:09 PM
  3. Zimbra .pids / service monitoring
    By bin2hex in forum Administrators
    Replies: 24
    Last Post: 04-03-2010, 09:12 PM
  4. Replies: 4
    Last Post: 11-14-2007, 01:19 PM
  5. Is it started or not
    By kwelipatton in forum Installation
    Replies: 10
    Last Post: 03-28-2006, 10:11 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •