Page 1 of 2 12 LastLast
Results 1 to 10 of 12

Thread: Zimbra acting funny, need help please.

  1. #1
    Join Date
    May 2010
    Posts
    95
    Rep Power
    5

    Default Zimbra acting funny, need help please.

    For some reason Zimbra is working and then not working. Can anyone tell me what to do to troubleshoot?

    I'm running Zimbra 7.1.2_GA_3268 (build 20110804130819) under VMware ESXi Host 4.1. I've installed Ubuntu 10.04-LTS 64-bit as the OS. I've dedicated 2GB ram and 2CPU's to the VM Guest. In addition my actual server is a Xeon 2.4 Ghz & 4GB ram.

    What's weird is that when I reboot the VM Guest I can access Zimbra by accessing my server at mail.redcarpetfinancial.com.

    However, after running for a while it ends up dying on me and then I can only access the Admin panel but not the user web interface.

    I've go no idea why it is doing this. All I know is right now when I login to the shell via ssh it gives me:
    Code:
    Welcome to the Ubuntu Server!
     * Documentation:  http://www.ubuntu.com/server/doc
    
      System information as of Wed Aug 24 13:36:17 EDT 2011
    
      System load:    0.44               Processes:           135
      Usage of /home: 0.2% of 121.06GB   Users logged in:     0
      Memory usage:   69%                IP address for eth0: 192.168.2.50
      Swap usage:     0%
    
      Graph this data and manage this system at https://landscape.canonical.com/
    
    0 packages can be updated.
    0 updates are security updates.
    Can someone please help me troubleshoot this?

  2. #2
    Join Date
    May 2010
    Posts
    95
    Rep Power
    5

    Default

    Also: I tried sending an email to the inbox within Zimbra and it did not work. I tried sending OUT an email from the Zimbra inbox and it did not work.

    Previously it was working fine. (before this web accessing issue).

    I then rebooted the server and the email that I tried sending before the reboot ended up going through. I then tried sending OUT another one (after the reboot) and it worked perfectly. I then sent another email INTO the Zimbra inbox and it worked fine.

    This seems really weird.

  3. #3
    Join Date
    Dec 2009
    Location
    Michigan
    Posts
    454
    Rep Power
    5

    Default

    What are your logs saying at the time of failure? What does zmcontrol status show?

    I'm currently in the middle of building an ESXi 4.1 server myself with Ubuntu 10.04.

    Doug
    Ben Franklin quote:

    "Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."

  4. #4
    Join Date
    May 2010
    Posts
    95
    Rep Power
    5

    Default

    Which logs would you like me to get?

  5. #5
    Join Date
    Dec 2009
    Location
    Michigan
    Posts
    454
    Rep Power
    5

    Default

    /var/log/zimbra.log
    /opt/zimbra/log/mailbox.log

    Don't forget the zmcontrol status

    Doug
    Ben Franklin quote:

    "Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."

  6. #6
    Join Date
    May 2010
    Posts
    95
    Rep Power
    5

    Default

    Okay... There is a TON of information in the logs, but I didn't see any error messages. I've deleted the logs and will wait until the next time it "breaks" and then I'll look at the time and check again.

    Everything seems to be fine right now.

  7. #7
    Join Date
    May 2010
    Posts
    95
    Rep Power
    5

    Default

    Weird... I just logged into the admin panel and snmp is down.

  8. #8
    Join Date
    May 2010
    Posts
    95
    Rep Power
    5

    Default

    I just tried restarting the SNMP service and this is what I got:
    Code:
    $ sudo -u zimbra /opt/zimbra/bin/zmcontrol start
    [sudo] password for jthornton:
    Host mail.redcarpetfinancial.ca
            Starting zmconfigd...Done.
            Starting logger...Failed.
    Starting logswatch...failed.
    
    
            Starting mailbox...Done.
            Starting antispam...Done.
            Starting snmp...Done.
            Starting spell...Done.
            Starting mta...Done.
            Starting stats...Done.

  9. #9
    Join Date
    May 2010
    Posts
    95
    Rep Power
    5

    Default

    Okay... I was reading some threads and it seems that someone else had an issue like this however, I'm not sure if they were able to permanently solve it or not.

    I su'd over to the zimbra user, stopped everyting using $ zmcontrol stop and then restarted it. Everything loaded correctly.

    I guess it somehow dropped some settings in the .bashrc file or something. It had something to do with the PERL enviroment variable or something.

    I'll keep my eye on it and see what happens.

  10. #10
    Join Date
    Dec 2009
    Location
    Michigan
    Posts
    454
    Rep Power
    5

    Default

    Jim,

    Haven't had time to review today. Are things still running? If not, you may also glean a bit of info in the /var/log/syslog, /var/log/messages or even in the /var/log/mail logs

    Doug
    Ben Franklin quote:

    "Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."

Similar Threads

  1. Zimbra Admin Interface issue
    By Jack_Redington in forum Administrators
    Replies: 9
    Last Post: 08-04-2012, 04:51 AM
  2. /tmp filling
    By Nutz in forum Administrators
    Replies: 8
    Last Post: 02-22-2008, 01:00 AM
  3. [SOLVED] Clamav problem ? What's happening ?
    By aNt1X in forum Installation
    Replies: 23
    Last Post: 02-14-2008, 04:43 AM
  4. Can't start Zimbra!
    By zibra in forum Administrators
    Replies: 5
    Last Post: 03-22-2007, 11:34 AM
  5. zmtlsctl give LDAP error
    By sourcehound in forum Administrators
    Replies: 5
    Last Post: 03-11-2007, 03:48 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •