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Thread: Autosave issue on MAC Lion

  1. #1
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    Default Autosave issue on MAC Lion

    Hi,

    The cursor disappears during message auto save while composing.

    OS: MAC Lion
    Browser: Safari
    ZCS: 7.1.1

    Is there anyone else experiencing this issue?

  2. #2
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    Default

    Hi, we also have some users which are experiencing this problem. I haven't been able to reproduce it consistently/structurally though.

    In our case it is not limited to OS X Lion. Users report problems using IE8 + Windows XP too. I have had the problem myself too (using OS X Snow Leopard and FF). I haven't experienced this issues since upgrading to the latest FF release.

  3. #3
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    Hi,
    We also have this issue. It appears both on OS X and Windows and the only way we found was to disable autosave.
    I'll look in bugzilla and open a case if necessary.

    OSX and Windows browser used : Firefox or Safari

  4. #4
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    Quote Originally Posted by Doume View Post
    Hi,
    We also have this issue. It appears both on OS X and Windows and the only way we found was to disable autosave.
    I'll look in bugzilla and open a case if necessary.

    OSX and Windows browser used : Firefox or Safari

    I have had contact with Zimbra support about this and it turned out there already was a bug report regarding this issue. It has been fixed in 7.1.3:

    "Text entry pane loses focus during auto-save": Bug 63469; Text entry pane loses focus during auto-save


    And another additional comment from support which you might find helpful:

    Also interesting and possibly related (but fixed in 7.1.4 not yet out):

    "Internet Explorer 8 & 9 skipping/missing keystrokes": Bug 63798; Internet Explorer 8 & 9 skipping/missing keystrokes

  5. #5
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    Thank you, ThomS

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