We've recently noticed that almost all calls that come in from users are password reset requests, and/or account lockout issues.
I've done a couple quick searches and found nothing to give users the ability to reset passwords on their own or unlock their accounts through a series of challenge questions/responses.
looking around the net i see many Zimbra installs(mostly .EDU's) where they do provide their users with the ability to reset/unlock account through third party self service tools such as ADSelfService PLus(very popular) or something similar. This ofcourse means theyre using AD in the background for organization wide SSO.
but if my ZCS install is using the builtin internal authentication mechanism(ldap), then are there any self-service tools available for Zimbra admins?