After a period of testing, we have recently started to use Zimbra for real and are experiencing a number of issues, especially regarding printing HTML email messages from the Ajax Web Client.
Linux ldsvirt0 2.6.18-194.el5xen #1 SMP Fri Apr 2 15:34:40 EDT 2010 x86_64 x86_64 x86_64 GNU/Linux
Release 6.0.7_GA_2473.RHEL5_64_20100616215237 CentOS5_64 FOSS edition.
Mainly Firefox 6.0.2 on Windows 2000 (also tried with Internet Explorer without a satisfactory outcome, and tried Standard HTML without any difference)
The 3 main issues we have are:
1. Long lines without any white-space do not get wrapped. Bug 9182 Long strings should wrap With Firefox set to "Shrink to fit Page Width", the output is in a tiny font but still some text is missing from the right hand side of the page. With "Shrink to fit Page Width" turned off, the output is simply truncated on the right.
2. A <pre> tag containing a very long line does not get word-wrapped, so the same symptoms as at point #1 occur.
3. Sometimes, the font of the print-out is erratic, and nothing like what appears on screen.
For items 1 and 2, we have seen these problems with email coming in from outside the organisation (so we cannot tell the users to format their HTML properly). Case #3 was composed in the Zimbra Ajax Web Client. For all 3 cases, forwarding the email to Gmail permits acceptable output from Gmail, but the print from within Zimbra is not usable.
We do have other printing issues, but have not yet been able to produce examples.
Attached are examples of each problem. The extra-info.zip contains printouts of the same messages from Gmail (which are fine), a screenshot of the message display for case #3 (which is fine) and the message sources.
Are these well known issues? What can be done about them?
Thanks in advance for any help that can be offered.