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Thread: Error in new external email testing

  1. #1
    Join Date
    Oct 2011
    Posts
    2
    Rep Power
    3

    Exclamation Error in new external email testing

    Hello,
    I am working with zimbra 7.1.3 on ubuntu 10.04. When I try to create new external email for users it work correctly except for one. I have error :

    2011-10-07 18:00:05,020 INFO [btpool0-13://localhost:7071/service/admin/soap/AuthRequest] [ip=127.0.0.1;ua=zmprov/7.1.3_GA_3346;] soap - AuthRequest
    2011-10-07 18:00:05,258 INFO [btpool0-13://localhost:7071/service/admin/soap/GetAllServersRequest] [name=zimbra;ip=127.0.0.1;ua=zmprov/7.1.3_GA_3346;] soap - GetAllServersRequest
    2011-10-07 18:00:28,707 INFO [MailboxPurge] [name=obracque@ambitecnia.ad;mid=2;] purge - Purging messages.
    2011-10-07 18:00:56,513 INFO [Timer-Zimbra] [] SessionCache - Removed 1 idle sessions (ADMIN). 4 active sessions remain.
    2011-10-07 18:00:58,835 INFO [btpool0-2://groupware.ambitecnia.ad:880/service/soap/TestDataSourceRequest] [name=vendrell@ambitecnia.ad;mid=3;ip=192.168.0.201 ;ua=ZimbraWebClient - FF3.0 (Linux)/7.1.3_GA_3346;] soap - TestDataSourceRequest
    2011-10-07 18:00:58,835 INFO [btpool0-2://groupware.ambitecnia.ad:880/service/soap/TestDataSourceRequest] [name=vendrell@ambitecnia.ad;mid=3;ip=192.168.0.201 ;ua=ZimbraWebClient - FF3.0 (Linux)/7.1.3_GA_3346;] datasource - Testing: DataSource: { id=TestId, type=pop3, isEnabled=false, name=Test, host=mail.altimirambitecnia.com, port=110, connectionType=cleartext, username=bracque@altimirambitecnia.com, folderId=-1 }
    2011-10-07 18:00:59,500 WARN [btpool0-2://groupware.ambitecnia.ad:880/service/soap/TestDataSourceRequest] [name=vendrell@ambitecnia.ad;mid=3;ip=192.168.0.201 ;ua=ZimbraWebClient - FF3.0 (Linux)/7.1.3_GA_3346;] datasource - Test failed: DataSource: { id=TestId, type=pop3, isEnabled=false, name=Test, host=mail.altimirambitecnia.com, port=110, connectionType=cleartext, username=bracque@altimirambitecnia.com, folderId=-1 }
    com.zimbra.common.service.ServiceException: system failure: Unable to connect to POP3 server: DataSource: { id=TestId, type=pop3, isEnabled=false, name=Test, host=mail.altimirambitecnia.com, port=110, connectionType=cleartext, username=bracque@altimirambitecnia.com, folderId=-1 }
    ExceptionId:btpool0-2://groupware.ambitecnia.ad:880/service/soap/TestDataSourceRequest:1318003259500:e46851d5017aba ed
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync .java:156)
    at com.zimbra.cs.datasource.Pop3Sync.test(Pop3Sync.ja va:109)
    at com.zimbra.cs.datasource.DataSourceManager.test(Da taSourceManager.java:208)
    at com.zimbra.cs.service.mail.TestDataSource.handle(T estDataSource.java:129)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:294)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:215)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:725)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:208)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:583)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:986)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:414)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:429)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
    Caused by: javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: d2:CN16:reach.nseasy.com1:O7:Unknown2:OU7:Unknown6 :accept4:true5:alias35:mail.altimirambitecnia.com: 6B3F72954:fromi1294311182000e4:host26:mail.altimir ambitecnia.com3:icn16:reach.nseasy.com2:io7:Unknow n3:iou7:Unknown3:md532:7B7E11A013388868357F61FFB7F C011E8:mismatch5:false1:s8:6B3F72954:sha140:AA36DA 0F8118102B9259A78878B615036F532F772:toi13258471820 00ee
    at com.sun.net.ssl.internal.ssl.Alerts.getSSLExceptio n(Alerts.java:174)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.fatal(S SLSocketImpl.java:1649)
    at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Ha ndshaker.java:241)
    at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Ha ndshaker.java:235)
    at com.sun.net.ssl.internal.ssl.ClientHandshaker.serv erCertificate(ClientHandshaker.java:1206)
    at com.sun.net.ssl.internal.ssl.ClientHandshaker.proc essMessage(ClientHandshaker.java:136)
    at com.sun.net.ssl.internal.ssl.Handshaker.processLoo p(Handshaker.java:593)
    at com.sun.net.ssl.internal.ssl.Handshaker.process_re cord(Handshaker.java:529)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRec ord(SSLSocketImpl.java:893)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.perform InitialHandshake(SSLSocketImpl.java:1138)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHa ndshake(SSLSocketImpl.java:1165)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHa ndshake(SSLSocketImpl.java:1149)
    at com.zimbra.common.net.CustomSSLSocket.startHandsha ke(CustomSSLSocket.java:90)
    at com.zimbra.cs.mailclient.MailConnection.startTls(M ailConnection.java:100)
    at com.zimbra.cs.mailclient.MailConnection.connect(Ma ilConnection.java:84)
    at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync .java:148)
    ... 38 more
    Caused by: java.security.cert.CertificateException: d2:CN16:reach.nseasy.com1:O7:Unknown2:OU7:Unknown6 :accept4:true5:alias35:mail.altimirambitecnia.com: 6B3F72954:fromi1294311182000e4:host26:mail.altimir ambitecnia.com3:icn16:reach.nseasy.com2:io7:Unknow n3:iou7:Unknown3:md532:7B7E11A013388868357F61FFB7F C011E8:mismatch5:false1:s8:6B3F72954:sha140:AA36DA 0F8118102B9259A78878B615036F532F772:toi13258471820 00ee
    at com.zimbra.common.net.CustomTrustManager.checkServ erTrusted(CustomTrustManager.java:90)
    at com.sun.net.ssl.internal.ssl.ClientHandshaker.serv erCertificate(ClientHandshaker.java:1198)
    ... 49 more

    If some boday can help me.
    Best regards,
    olivier

  2. #2
    Join Date
    Oct 2011
    Posts
    2
    Rep Power
    3

    Wink response

    Hello,
    please see the solution at

    http://www.wenzk.com/archives/1380


    Best regards
    olivier

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