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Thread: Zimbra and Blocked Emails (SPAM)

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    Default Zimbra and Blocked Emails (SPAM)

    I have a quick question, when the log shows that an E-Mail was blocked, and does not get sent to the Junk folder, are those spam emails gone for good or can they be recovered and recent?

    The reason I ask is because I believe that looking at the log some of those emails were in fact NOT Spam and would like to try and get them back...

    Thanks

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Is this a question about Zimbra Collaboration Server or Zimbra Desktop (which is where you've posted)?

    Quote Originally Posted by f1tzz1mbr4 View Post
    I have a quick question, when the log shows that an E-Mail was blocked, and does not get sent to the Junk folder, are those spam emails gone for good or can they be recovered and recent?
    They're gone because they've been recognised as spam and have exceeded (for whatever reason) the spam score and remove from the server.

    Quote Originally Posted by f1tzz1mbr4 View Post
    The reason I ask is because I believe that looking at the log some of those emails were in fact NOT Spam and would like to try and get them back...
    How do you determine that from a log entry?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    Quote Originally Posted by phoenix View Post
    Is this a question about Zimbra Collaboration Server or Zimbra Desktop (which is where you've posted)?

    They're gone because they've been recognised as spam and have exceeded (for whatever reason) the spam score and remove from the server.

    How do you determine that from a log entry?
    I determined that because the email addresses they were coming from are people we have had contact with in the past.

    And its the server I'm talking about

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    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by f1tzz1mbr4 View Post
    I determined that because the email addresses they were coming from are people we have had contact with in the past.
    They would have been rejected because they exceeded the anit-spam score and the likelihood is they were spam.

    Quote Originally Posted by f1tzz1mbr4 View Post
    And its the server I'm talking about
    In future please post in the correct forum that relates to your question. I'll move this thread.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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