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Thread: Display name incorrect

  1. #1
    Join Date
    Feb 2011
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    Smile [SOLVED] Name on "From" line incorrect

    I created an account and set:
    First Name: George
    Middle initial: J. (note the period)
    Last Name: Smith

    This created a display name of (with the auto box checked)
    George J.. Smith (note the two periods after the J)

    I changed the middle initial to be
    Jr (note the R and no period)

    This created a display name of (with the auto box checked)
    George Jr. Smith

    This also updated the name in the global address list.

    but....

    Any email created using the web interface or using Outlook (with the zimbra connector) has a from line of:

    George J.. Smith <george@mydomain.com>

    Also Outlook displays the "J.." at the top of the folder list.

    Going back to the administrative tool and removing the check from "auto" box and changing the Display name to just "George Smith" does not change the name put on the from line.

    Any suggestions?

    I am running 7.1.2_GA_3268 Network Edition.
    Last edited by portscanner; 11-15-2011 at 10:50 AM. Reason: Solved

  2. #2
    Join Date
    Feb 2011
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    Default found the solution

    zmprov ma george@mydomain.com zimbraPrefFromDisplay "George Smith Jr."

    I discovered there is a extra field of information (not available through the web interface) that allows you to set the "From" name to be different from the "Display Name"

    To see the current value you can:
    zmprov ga george@mydomain.com | grep PrefFromDisplay


    Dont know how/why it is not kept in sync with the Display Name, but I got it fixed.

  3. #3
    Join Date
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    Thumbs up

    Quote Originally Posted by portscanner View Post
    zmprov ma george@mydomain.com zimbraPrefFromDisplay "George Smith Jr."

    I discovered there is a extra field of information (not available through the web interface) that allows you to set the "From" name to be different from the "Display Name"

    To see the current value you can:
    zmprov ga george@mydomain.com | grep PrefFromDisplay


    Dont know how/why it is not kept in sync with the Display Name, but I got it fixed.
    Thank you for this usefull information. I had the same issue and thanks to you now I fixed it.

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