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Thread: Send on behalf of issue

  1. #1
    Join Date
    Dec 2009
    Location
    Worthing. UK
    Posts
    97
    Rep Power
    5

    Default Send on behalf of issue

    Hi All

    Currently running Zimbra 7.1.3 Network Edition on a customers site.

    I have setup access for a manager to access a users mailbox as an admin. The issue is when he tries to reply to the email, the manager gets the following issue

    method: [unknown]
    msg: permission denied: you do not have sufficient permissions
    code: service.PERM_DENIED
    detail: soap:Sender
    trace: com.zimbra.common.service.ServiceException: permission denied: you do not have sufficient permissions ExceptionId:btpool0-1844://server107.domain.com/service/soap/SendMsgRequest:1321346756622:15a25e185fb39c31 Code:service.PERM_DENIED at com.zimbra.common.service.ServiceException.PERM_DE NIED(ServiceException.java:278) at com.zimbra.cs.mailbox.Mailbox.checkAccess(Mailbox. java:1909) at com.zimbra.cs.mailbox.Mailbox.getFolderByPathLonge stMatch(Mailbox.java:3013) at com.zimbra.cs.service.mail.ParseMimeMessage.attach Document(ParseMimeMessage.java:745) at com.zimbra.cs.service.mail.ParseMimeMessage.handle Attachments(ParseMimeMessage.java:477) at com.zimbra.cs.service.mail.ParseMimeMessage.setCon tent(ParseMimeMessage.java:513) at com.zimbra.cs.service.mail.ParseMimeMessage.setMul tipartContent(ParseMimeMessage.java:582) at com.zimbra.cs.service.mail.ParseMimeMessage.setCon tent(ParseMimeMessage.java:507) at com.zimbra.cs.service.mail.ParseMimeMessage.setMul tipartContent(ParseMimeMessage.java:582) at com.zimbra.cs.service.mail.ParseMimeMessage.setCon tent(ParseMimeMessage.java:507) at com.zimbra.cs.service.mail.ParseMimeMessage.parseM imeMsgSoap(ParseMimeMessage.java:357) at com.zimbra.cs.service.mail.ParseMimeMessage.parseM imeMsgSoap(ParseMimeMessage.java:198) at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:151) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:294) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:215) at javax.servlet.http.HttpServlet.service(HttpServlet .java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:208) at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:583) at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:986) at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:414) at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)

    Can anyone shed any light on this.

    Thanks

  2. #2
    Join Date
    Nov 2010
    Posts
    3
    Rep Power
    4

    Default

    I've got the same issue, if the signature contains picture.
    BUT if you save the mail as draft, then open it from Drafts folder, then edit. You'll be able to send it.

    Release 7.2.0_GA_2669.UBUNTU10_64 UBUNTU10_64 FOSS edition.

    --
    Szaki

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