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Thread: Send on behalf of issue

  1. #1
    Join Date
    Dec 2009
    Worthing. UK
    Rep Power

    Default Send on behalf of issue

    Hi All

    Currently running Zimbra 7.1.3 Network Edition on a customers site.

    I have setup access for a manager to access a users mailbox as an admin. The issue is when he tries to reply to the email, the manager gets the following issue

    method: [unknown]
    msg: permission denied: you do not have sufficient permissions
    code: service.PERM_DENIED
    detail: soap:Sender
    trace: com.zimbra.common.service.ServiceException: permission denied: you do not have sufficient permissions ExceptionId:btpool0-1844:// Code:service.PERM_DENIED at com.zimbra.common.service.ServiceException.PERM_DE NIED( at com.zimbra.cs.mailbox.Mailbox.checkAccess(Mailbox. java:1909) at com.zimbra.cs.mailbox.Mailbox.getFolderByPathLonge stMatch( at com.zimbra.cs.service.mail.ParseMimeMessage.attach Document( at com.zimbra.cs.service.mail.ParseMimeMessage.handle Attachments( at com.zimbra.cs.service.mail.ParseMimeMessage.setCon tent( at com.zimbra.cs.service.mail.ParseMimeMessage.setMul tipartContent( at com.zimbra.cs.service.mail.ParseMimeMessage.setCon tent( at com.zimbra.cs.service.mail.ParseMimeMessage.setMul tipartContent( at com.zimbra.cs.service.mail.ParseMimeMessage.setCon tent( at com.zimbra.cs.service.mail.ParseMimeMessage.parseM imeMsgSoap( at com.zimbra.cs.service.mail.ParseMimeMessage.parseM imeMsgSoap( at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:151) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:294) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:215) at javax.servlet.http.HttpServlet.service(HttpServlet .java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter( at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter( at org.mortbay.servlet.UserAgentFilter.doFilter(UserA at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter( at org.mortbay.jetty.servlet.ServletHandler.handle(Se at at org.mortbay.jetty.servlet.SessionHandler.handle(Se at org.mortbay.jetty.handler.ContextHandler.handle(Co at org.mortbay.jetty.webapp.WebAppContext.handle(WebA at org.mortbay.jetty.handler.ContextHandlerCollection .handle( at org.mortbay.jetty.handler.HandlerCollection.handle ( at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle( at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha at org.mortbay.jetty.handler.DebugHandler.handle(Debu at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha at org.mortbay.jetty.Server.handle( at org.mortbay.jetty.HttpConnection.handleRequest(Htt at org.mortbay.jetty.HttpConnection$ ntent( at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa at org.mortbay.jetty.HttpConnection.handle(HttpConnec at at org.mortbay.thread.BoundedThreadPool$ n(

    Can anyone shed any light on this.


  2. #2
    Join Date
    Nov 2010
    Rep Power


    I've got the same issue, if the signature contains picture.
    BUT if you save the mail as draft, then open it from Drafts folder, then edit. You'll be able to send it.

    Release 7.2.0_GA_2669.UBUNTU10_64 UBUNTU10_64 FOSS edition.


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