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Thread: Restore account fails

  1. #1
    Join Date
    Nov 2011
    Rep Power

    Default Restore account fails


    I try to restore an account from a o full-backup from the Zimbra Administration Console.

    I choose to only restore one account, add the prefix restored_ and choose the suggested date.

    When the wizard is finish, the window is blank and I can click the finish button.
    The restore account is not showed in the account-list.

    I think the problem occured after I switched the disk I took backup to.
    Every newer backup i working but not the old ones.

    Is it possible to restore from this backup?

    System is: Release 7.1.3_GA_3346.RHEL5_64_20110928134534 CentOS5_64 NETWORK edition.

  2. #2
    Join Date
    Jul 2007
    Rep Power


    you might want to watch /opt/zimbra/log/mailbox.log while you perform a restore and see if it has an error that could tell you whats wrong. optionally you could try the command line zmrestore which might give you more too

  3. #3
    Join Date
    Nov 2011
    Rep Power


    Thank you for the reply.

    Tried now to do it from the commandline with this command:

    zmrestore -a -ca -pre restored_ --rf --ignoreRedoErrors -d -lb full-20111008.230104.384 -t /mnt/backup/

    Get this error-messages.

    account.AccountServiceException: no such account: Account ID for not found in backup full-20111008.230104.384

    And a lot of other getty output.

    I have a cap in the backups for a week, but should I not be allowed to force restore from an older fullbackup?

    Thanks for the help.

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