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Thread: missing e-mail query

  1. #1
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    Question missing e-mail query

    one or our users has noticed e-mail in their INBOX before sept06 this year is missing.

    Is it possible to check the zimbra logs to see if the user deleted or moved these ?

    If they didn't has anyone noticed this as an issues in ZCS 6.10
    Thanks For any replies,
    p.

  2. #2
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    Default

    check /opt/zimbra/log/mailbox.log (or one of the archived ones for the past week)

  3. #3
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    no deletes in the mailbox.log is it possible the e-mails were removed by the system
    Thanks For any replies,
    p.

  4. #4
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    maybe the user connected via pop3 and pop'd it without leaving it on the server or something?

  5. #5
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    no we don't allow pop3, at the moment its just web access
    Thanks For any replies,
    p.

  6. #6
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    Default

    Probably you have enabled option like delete old mail from inbox after a period of time (I don't remember well that name) - check your domain control and COS.
    # ZCS 7.1.3 SLES11 SP1

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