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Thread: We don't recieve any messages

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  1. #1
    Join Date
    Jan 2012
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    Red face We don't recieve any messages

    Hi,
    We've just installed Zimbra Appliance Edition, and we can access to web client to manage it. We'll migrate exchange.
    But, Before migrating to Exchange, we want to send and receive emails in Zimbra environment as well, (clean environment), but we can't.

    I don't know if we have to do any special configuration.
    But we can't recieve any message in our mailboxes.

    Actions Taken:

    • DNS is configured correctly, It resolves our domain
    • It recognizes AD users, but it doesn't let us download their mailboxes.
    • It doesn't receive emails created with zimbra users, but it says email was sent successfully
    • MX records have been already checked
    • No problems with external IP's and FireWall.

  2. #2
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    Default

    Thanks for your help!. I'm working on that. I'll post the results ASAP.

  3. #3
    Join Date
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    Default Oops

    Hi! I have tested all commands, but I'm quite new on Linux, so I don't know how to copy the results from console.



    Quote Originally Posted by vavai View Post
    Hi,


    Let's do some investigation :

    1. Please paste the result of the following command :
    Code:
    su - zimbra
    zmcontrol status
    2. Please paste the result for all command on this link : Split DNS - Zimbra :: Wiki

    3. Try to send an email and look at your /var/log/zimbra.log, paste a relevant logs regarding mail transport problem.

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