I'd like to start by introducing myself, as you'll all probably be seeing me around
My name is Nicholas Comeau, and I'm fairly new to Zimbra administration- I've been playing around with it at the surface for some time now, but over the next few months I will be digging ever deeper into this new realm.
On that note, my first task is to figure out what's going on with a users mailbox.
Background: We tried to move this mailbox (approximately 500MB in size) from one server to another via the web GUI. The GUI failed with some error (I didn't see it), but the account was marked as in Maintenance mode.
After a few hours, the account never showed up on the new server, and was still in Maint mode. We switched the account back to Active, and the user has been logged in and using the account on the old server all day.
This afternoon, I decided to try moving the account manually via the CLI.
I quickly learned when pulling up man pages that zmmailboxmove has been deprecated, and zmboxmove is the new command for this.
In reading about zmboxmove, I found there was not very much information around on it. So like any good administrator, I tried it anyway!
what we got was this:
A quick search around the forums showed one or two people looking to cancel an existing move, but no definitive answers. I do not see any sort of cancel command built into zmmboxmove. The user is currently active and functioning on the old server, and the admin console gives no clues that the mailbox might exist on the new server.
Error occurred: Account <firstname.lastname@example.org> is already being moved to server <destination>; move started at Tue, 2012/01/03 17:37:16.934 EST
There is a force option with zmmailboxmove, but I do not see one with zmmboxmove.
Suggestions welcome, I'd certainly love to find out there is a way to cancel a "hung" move for the next person in a similar situation!