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Thread: timed out while receiving the initial server greeting

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  1. #1
    Join Date
    Dec 2009
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    Default timed out while receiving the initial server greeting

    Browser based client times out on random days. Not everyday, or at least during business hours everyday.

    zimbra.log for the last 5 days with the time outs grep'd:

    Of course all of the end users are freaking out over the 10 - 15 minute period this happens

    Thanks in advance for any assistance
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  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Vannes, France
    Rep Power


    The timeout could be cause by any number of problems. Please update your forum profile with the output of the following command (do not post the output in this thread):

    zmcontrol -v
    Has this problem just started or has it been happening for a while? Is this a new install or an upgraded system? Any recent updates to the server? Have you checked the server load (including disk i/o) at the time the problem occurs? What's the hardware specs of this server? Are these users local to the server or remote? Is it just with the web UI or fat clients as well? Any firewall or SElinux on this server?


    Acompli: A new adventure for Co-Founder KevinH.

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