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Thread: status=sent , but 1 DISCARD

  1. #1
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    Post status=sent , but 1 DISCARD



    Good day.
    I have a database on a different server Zimbra Network Edition. The server of the database via a Send an e-mail sent by certain information to zimbra account, this account does not copy a forwarding two user accounts, but one does not get the message.

    If I send an email to this account makes forwarding from another account outside or inside the domain if the message reaches them both accounts.

    That is happening because if you send from the server to the database it does this is the little information I have from the logs.
    ------------------------------------------------------------------------
    Jan 10 12:11:15 correo postfix/smtp[18703]: 3C6DE47B000A: to=<saul.alvarez@xxxxxxx.xxxx.xxx>, orig_to=<lavado.dinero@xxxxxxx.xxxx.xxx>, relay=127.0.0.1[127.0.0.1]:10024, delay=22, delays=0.2/0.01/0/22, dsn=2.0.0, status=sent (250 2.0.0 from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 1E3C147B0015, but 1 DISCARD)

    Jan 10 12:11:15 correo postfix/lmtp[18764]: 1E3C147B0015: to=<lavado.dinero@xxxxxxx.xxxx.xxx>, relay=correo.xxxxxxx.xxxx.xxx[10.2.1.16]:7025, delay=0.71, delays=0.24/0.11/0/0.36, dsn=2.1.5, status=sent (250 2.1.5 Delivery OK)

    Thank you very much beforehand
    Last edited by jose.portillo; 01-16-2012 at 01:43 PM.

  2. #2
    Join Date
    Jan 2011
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    Default

    Was there any resolution to this? We are experiencing the same problem and seeing the same log entries. A Zimbra user sends an email to 2 other Zimbra accounts. One account receives the message, but the message to the other is discarded before being queued.

  3. #3
    Join Date
    Apr 2012
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    This just bit us also.

    Zimbra 7.2.0_patch_7.2.1 - Ubuntu 10.04 64 bit.

    Mail came in over SMTP and was sent to two recipients, however only the first listed recipient was delivered to.

    Code:
    Aug 20 13:38:04 zimbra postfix/smtpd[27885]: connect from fred.vm.home[192.168.253.199]
    Aug 20 13:38:04 zimbra postfix/smtpd[27885]: setting up TLS connection from fred.vm.home[192.168.253.199]
    Aug 20 13:38:04 zimbra postfix/smtpd[27885]: Anonymous TLS connection established from fred.vm.home[192.168.253.199]: TLSv1 with cipher AES256-SHA (256
    /256 bits)
    Aug 20 13:38:04 zimbra postfix/smtpd[27885]: 378E3A1C90: client=fred.vm.home[192.168.253.199]
    Aug 20 13:38:04 zimbra postfix/cleanup[27888]: 378E3A1C90: message-id=<16DDC55E56DEB8479470E0F643ED314D013517C5@phex.local>
    Aug 20 13:38:04 zimbra postfix/qmgr[31095]: 378E3A1C90: from=<fred@sourceaddress.com.au>, size=2088926, nrcpt=2 (queue active)
    Aug 20 13:38:04 zimbra postfix/smtpd[27885]: disconnect from fred.vm.home[192.168.253.199]
    Aug 20 13:38:06 zimbra zmmailboxdmgr[27995]: status requested
    Aug 20 13:38:06 zimbra zmmailboxdmgr[27995]: status OK
    Aug 20 13:38:15 zimbra postfix/smtpd[28105]: connect from localhost.localdomain[127.0.0.1]
    Aug 20 13:38:15 zimbra postfix/smtpd[28105]: 1AC78A1C92: client=localhost.localdomain[127.0.0.1]
    Aug 20 13:38:15 zimbra postfix/cleanup[27888]: 1AC78A1C92: message-id=<16DDC55E56DEB8479470E0F643ED314D013517C5@phex.local>
    Aug 20 13:38:15 zimbra postfix/qmgr[31095]: 1AC78A1C92: from=<fred@sourceaddress.com.au>, size=2089583, nrcpt=1 (queue active)
    Aug 20 13:38:15 zimbra postfix/smtpd[28105]: disconnect from localhost.localdomain[127.0.0.1]
    Aug 20 13:38:15 zimbra postfix/smtp[27889]: 378E3A1C90: to=<recipient.a@our.zimbra.server.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=11, delays=0.3/0.02/0.01/11, dsn=2.0.0, status=sent (250 2.0.0 from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 1AC78A1C92, but 1 DISCARD)
    Aug 20 13:38:15 zimbra postfix/smtp[27889]: 378E3A1C90: to=<recipient.b@our.zimbra.server.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=11, delays=0.3/0.02/0.01/11, dsn=2.0.0, status=sent (250 2.0.0 from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 1AC78A1C92, but 1 DISCARD)
    Aug 20 13:38:15 zimbra postfix/qmgr[31095]: 378E3A1C90: removed
    Aug 20 13:38:15 zimbra postfix/lmtp[28106]: 1AC78A1C92: to=<recipient.a@our.zimbra.server.com>, relay=zimbra.vm.home[127.0.0.1]:7025, delay=0.6, delays=0.21/0.02/0/0.37, dsn=2.1.5, status=sent (250 2.1.5 Delivery OK)
    Aug 20 13:38:15 zimbra postfix/qmgr[31095]: 1AC78A1C92: removed
    Losing mail is _not_ ok under any circumstances.

  4. #4
    Join Date
    Oct 2007
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    Quote Originally Posted by Brad_C View Post
    This just bit us also.

    Zimbra 7.2.0_patch_7.2.1 - Ubuntu 10.04 64 bit.

    Mail came in over SMTP and was sent to two recipients, however only the first listed recipient was delivered to.

    Code:
    Aug 20 13:38:04 zimbra postfix/smtpd[27885]: connect from fred.vm.home[192.168.253.199]
    Aug 20 13:38:04 zimbra postfix/smtpd[27885]: setting up TLS connection from fred.vm.home[192.168.253.199]
    Aug 20 13:38:04 zimbra postfix/smtpd[27885]: Anonymous TLS connection established from fred.vm.home[192.168.253.199]: TLSv1 with cipher AES256-SHA (256
    /256 bits)
    Aug 20 13:38:04 zimbra postfix/smtpd[27885]: 378E3A1C90: client=fred.vm.home[192.168.253.199]
    Aug 20 13:38:04 zimbra postfix/cleanup[27888]: 378E3A1C90: message-id=<16DDC55E56DEB8479470E0F643ED314D013517C5@phex.local>
    Aug 20 13:38:04 zimbra postfix/qmgr[31095]: 378E3A1C90: from=<fred@sourceaddress.com.au>, size=2088926, nrcpt=2 (queue active)
    Aug 20 13:38:04 zimbra postfix/smtpd[27885]: disconnect from fred.vm.home[192.168.253.199]
    Aug 20 13:38:06 zimbra zmmailboxdmgr[27995]: status requested
    Aug 20 13:38:06 zimbra zmmailboxdmgr[27995]: status OK
    Aug 20 13:38:15 zimbra postfix/smtpd[28105]: connect from localhost.localdomain[127.0.0.1]
    Aug 20 13:38:15 zimbra postfix/smtpd[28105]: 1AC78A1C92: client=localhost.localdomain[127.0.0.1]
    Aug 20 13:38:15 zimbra postfix/cleanup[27888]: 1AC78A1C92: message-id=<16DDC55E56DEB8479470E0F643ED314D013517C5@phex.local>
    Aug 20 13:38:15 zimbra postfix/qmgr[31095]: 1AC78A1C92: from=<fred@sourceaddress.com.au>, size=2089583, nrcpt=1 (queue active)
    Aug 20 13:38:15 zimbra postfix/smtpd[28105]: disconnect from localhost.localdomain[127.0.0.1]
    Aug 20 13:38:15 zimbra postfix/smtp[27889]: 378E3A1C90: to=<recipient.a@our.zimbra.server.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=11, delays=0.3/0.02/0.01/11, dsn=2.0.0, status=sent (250 2.0.0 from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 1AC78A1C92, but 1 DISCARD)
    Aug 20 13:38:15 zimbra postfix/smtp[27889]: 378E3A1C90: to=<recipient.b@our.zimbra.server.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=11, delays=0.3/0.02/0.01/11, dsn=2.0.0, status=sent (250 2.0.0 from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 1AC78A1C92, but 1 DISCARD)
    Aug 20 13:38:15 zimbra postfix/qmgr[31095]: 378E3A1C90: removed
    Aug 20 13:38:15 zimbra postfix/lmtp[28106]: 1AC78A1C92: to=<recipient.a@our.zimbra.server.com>, relay=zimbra.vm.home[127.0.0.1]:7025, delay=0.6, delays=0.21/0.02/0/0.37, dsn=2.1.5, status=sent (250 2.1.5 Delivery OK)
    Aug 20 13:38:15 zimbra postfix/qmgr[31095]: 1AC78A1C92: removed
    Losing mail is _not_ ok under any circumstances.
    Look at Blacklist.

  5. #5
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    Quote Originally Posted by rafaelcar View Post
    Look at Blacklist.
    Can you give me some more context to that statement please?
    What blacklist? Is there an auto-blacklist somewhere? I certainly have not configured any.

    Turning off the lmtp duplicate checking cache solved the mail going missing. I've not noticed any dupes as a result. It's be nice if the solution did not require hacks like that.

  6. #6
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    Quote Originally Posted by Brad_C View Post
    Can you give me some more context to that statement please?
    What blacklist? Is there an auto-blacklist somewhere? I certainly have not configured any.

    Turning off the lmtp duplicate checking cache solved the mail going missing. I've not noticed any dupes as a result. It's be nice if the solution did not require hacks like that.
    Check the recipients of the email. For those who do not receive the messages must be registered in your own account settings in zimbra blacklist. It may have been accidentally placed. It happened to some users here.

  7. #7
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    Quote Originally Posted by rafaelcar View Post
    Check the recipients of the email. For those who do not receive the messages must be registered in your own account settings in zimbra blacklist. It may have been accidentally placed. It happened to some users here.
    Right. Yeah, no. No blacklist entries, and as I said turning off lmtp dupe checking prevents it from happening.

    An easy way to reproduce is have one zimbra subscriber who uses the OLK send a message to another. Then edit that message as new and send again. The message identifier does not change, and the second message gets discarded as a dupe before delivery.

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