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Thread: Unable to determine enabled services from ldap.

  1. #1
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    Default Unable to determine enabled services from ldap.

    I realize this has been on the forums before but I've tried all the solutions given and still not started.

    here is hosts file

    127.0.0.1 localhost.localdomain localhost
    ::1 localhost localhost.localdomain localhost6 localhost6.localdomain6
    192.68.108.xx cs2.fstrf.org cs2

    Ive went through steps on split dns and all test came back fine.

    Ive run the fixperms command. All with no luck.

    Any more ideas I would greatly appreciate it.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by mclain View Post
    IIve went through steps on split dns and all test came back fine.
    If you've read the forum threads on this topic and the wiki article you should know that you'll need to provide all the information from the 'Verify....' section of that article.

    Quote Originally Posted by mclain View Post
    Ive run the fixperms command.
    Why?

    Quote Originally Posted by mclain View Post
    Any more ideas I would greatly appreciate it.
    So would i. How about giving us details of when this happened? Is it a new install or an upgrade? What are the exact error messages you're seeing in the log files? Are all (any) the Zimbra services running? What changes were done on the Zimbra server (o/s upgrade or changes to Zimbra)? Please update your forum profile with the output of the following command (do not post the output in this thread):

    Code:
    zmcontrol -v
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    dig cs2.fstrf.org mx

    ; <<>> DiG 9.7.3-P3-RedHat-9.7.3-8.P3.el6_2.2 <<>> cs2.fstrf.org mx
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 40999
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;cs2.fstrf.org. IN MX

    ;; AUTHORITY SECTION:
    fstrf.org. 38400 IN SOA dns.fstrf.org. operator.dns.fstrf.org. 2012011201 10800 3600 604800 38400

    ;; Query time: 2 msec
    ;; SERVER: 192.68.108.199#53(192.68.108.199)
    ;; WHEN: Wed Jan 25 10:20:29 2012
    ;; MSG SIZE rcvd: 80


    dig cs2.fstrf.org any

    ; <<>> DiG 9.7.3-P3-RedHat-9.7.3-8.P3.el6_2.2 <<>> cs2.fstrf.org any
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 62439
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;cs2.fstrf.org. IN ANY

    ;; ANSWER SECTION:
    cs2.fstrf.org. 38400 IN A 192.68.108.30

    ;; AUTHORITY SECTION:
    fstrf.org. 38400 IN NS dns.fstrf.org.

    ;; ADDITIONAL SECTION:
    dns.fstrf.org. 38400 IN A 192.68.108.199

    ;; Query time: 0 msec
    ;; SERVER: 192.68.108.199#53(192.68.108.199)
    ;; WHEN: Wed Jan 25 10:21:43 2012
    ;; MSG SIZE rcvd: 81

    [root@cs2 backup]# host $(hostname)
    cs2.fstrf.org has address 192.68.108.30

    cat /etc/resolv.conf
    search fstrf.org
    nameserver 192.68.108.199
    nameserver 192.68.108.241

    Why? Just cause everywhere I read it said may fix.

    No zimbra services are running. All I get is

    Host cs2.fstrf.org
    Starting ldap...Done.
    Unable to determine enabled services from ldap.
    Unable to determine enabled services. Cache is out of date or doesn't exist.

    Not new or upgrade.

    This error shows up over and over in zimbra.log Jan 25 10:20:01 cs2 postfix/sendmail[25462]: warning: the Postfix sendmail command must be installed without set-uid root file permissions


    Also Jan 25 09:08:31 cs2 slapd[15219]: connection_read(13): no connection!

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    There are two problems shown in the output you've provided. The first on is (this is usually the cause of the problem) there is no MX record shown in the output you've provided. The second problem is that you're not actually using the correct command to display the output of the DNS records. The commands you're using "dig cs2.fstrf.org mx" is wrong (you're using the FQDN of the server not the domain name), it should be as follows (unless you're using a sub-domain for a specific reason?):

    Code:
    dig fstrf.org mx
    If I use the correct domain name for the dig commands I get a different IP address than the one in your dig output. You either have a problem with your DNS configuration or you're using the the wrong command.

    As this isn't a new install or an upgrade I guess I can assume it's been running for some time? If that's the case what precipitated this problem?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
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    Here is the outpit for dig fstrf.org mx

    [root@cs2 log]# dig fstrf.org mx

    ; <<>> DiG 9.7.3-P3-RedHat-9.7.3-8.P3.el6_2.2 <<>> fstrf.org mx
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 23950
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 2

    ;; QUESTION SECTION:
    ;fstrf.org. IN MX

    ;; ANSWER SECTION:
    fstrf.org. 38400 IN MX 10 scan.fstrf.org.

    ;; AUTHORITY SECTION:
    fstrf.org. 38400 IN NS dns.fstrf.org.

    ;; ADDITIONAL SECTION:
    scan.fstrf.org. 38400 IN A 192.68.108.101
    dns.fstrf.org. 38400 IN A 192.68.108.199

    ;; Query time: 0 msec
    ;; SERVER: 192.68.108.199#53(192.68.108.199)
    ;; WHEN: Fri Jan 27 08:22:46 2012
    ;; MSG SIZE rcvd: 98


    It was working fine.

    We are trying to set up a warm standby server. So I rysnced /opt/zimbra /opt/zimbra on the mirrored server. Stop LIVE server brought up mirrored. All is good. Exact copy of live. Stop mirror bring up live and I get this error. Doesnt make sense as not making any changes to the live server. Just ran the rsync to the mirrored server.

    So made no changes but for some reason the rsync is causing the issue.

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Isn't this a scenario for a Disaster Recovery rather than a standby server?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
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    Disaster recover that way would take a significant amount of time. We are attempting this route. Server Live sync - Zimbra :: Wiki. Aware its unsupported but have everything working obviously except for the fact cant figure out why after I run sync between the 2 servers the live server throughs an ldap error upon start up.

    This way provides an almost instant recovery time to getting email back live.

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