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Thread: Cant delete mailbox after Upgrade to Zimbra 7.1.3

  1. #1
    Join Date
    Sep 2009
    Location
    kenya
    Posts
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    Rep Power
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    Default Cant delete mailbox after Upgrade to Zimbra 7.1.3

    Hi All,

    I did an upgrade of zimbra from zimbra 6 32 bit OSS to zimbra 7 64 bit OSS. Zimbra 6 was installed in CentOS 5.7 32 bit then upgraded to CentOS 6 64 bit. I have been able to upgrade successfully but have only one issue that I have been working on for the past 2 weeks.
    I cannot delete a mail box, on the user interface, it says the mailbox is in maintenance mode. Below is maillog.log


    2012-02-13 09:56:25,359 INFO [btpool0-63://10.176.203.200:7071/service/admin/soap/DeleteAccountRequest] [name=xxxx@xxxxx.org;mid=159;ip=10.176.203.4;ua=Zim braWebClient - GC16 (Linux);] soap - DeleteAccountRequest
    2012-02-13 09:56:25,409 INFO [btpool0-63://10.176.203.200:7071/service/admin/soap/DeleteAccountRequest] [name=xxxx@xxxx.org;mid=159;ip=10.176.203.4;ua=Zimb raWebClient - GC16 (Linux);] misc - delegated access: doc=DeleteAccount, authenticated account=xxx@xxxx.org, target account=xxxxxx@xxxx.org
    2012-02-13 09:56:25,426 INFO [btpool0-63://10.176.203.200:7071/service/admin/soap/DeleteAccountRequest] [name=xxxxx@xxxxx.org;mid=159;ip=10.176.203.4;ua=Zi mbraWebClient - GC16 (Linux);] index - Initialized Index for mailbox 308 directory: LuceneIndex{mbox=308, dir=org.apache.lucene.store.NIOFSDirectory@/opt/zimbra/index/0/308/index/0 lockFactory=org.apache.lucene.store.SingleInstance LockFactory@5e450d8e} Analyzer=com.zimbra.cs.index.ZimbraAnalyzer@7bc1a6 8b
    2012-02-13 09:56:25,426 INFO [btpool0-63://10.176.203.200:7071/service/admin/soap/DeleteAccountRequest] [name=xxxxx@xxxxx.org;mid=159;ip=10.176.203.4;ua=Zi mbraWebClient - GC16 (Linux);] cache - initializing folder and tag caches for mailbox 308
    2012-02-13 09:56:25,451 INFO [btpool0-63://10.176.203.200:7071/service/admin/soap/DeleteAccountRequest] [name=xxxxxx@xxxxx.org;mid=159;ip=10.176.203.4;ua=Z imbraWebClient - GC16 (Linux);] mbxmgr - Mailbox 308 account c6807d47-e45d-4fa5-bff2-ca06b1d63205 LOADED
    2012-02-13 09:56:25,451 INFO [btpool0-63://10.176.203.200:7071/service/admin/soap/DeleteAccountRequest] [name=xxxxxx@xxxxxx.org;mid=159;ip=10.176.203.4;ua= ZimbraWebClient - GC16 (Linux);] mailbox - Locking mailbox 308 for maintenance.
    2012-02-13 09:56:25,458 INFO [btpool0-63://10.176.203.200:7071/service/admin/soap/DeleteAccountRequest] [name=xxxxxx@xxxxxxx.org;mid=159;ip=10.176.203.4;ua =ZimbraWebClient - GC16 (Linux);] mailbox - clearing contents of mailbox 308, group 8
    2012-02-13 09:56:25,582 INFO [btpool0-63://10.176.203.200:7071/service/admin/soap/DeleteAccountRequest] [name=xxxxx@xxxxxxx.org;mid=159;ip=10.176.203.4;ua= ZimbraWebClient - GC16 (Linux);] SoapEngine - handler exception
    com.zimbra.common.service.ServiceException: system failure: dropMailboxFromGroup(308)
    ExceptionId:btpool0-63://10.176.203.200:7071/service/admin/soap/DeleteAccountRequest:1329116185580:bcd96cd9379d780 a
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.db.DbMailbox.dropMailboxFromGroup(Db Mailbox.java:370)
    at com.zimbra.cs.db.DbMailbox.clearMailboxContent(DbM ailbox.java:387)
    at com.zimbra.cs.db.DbMailbox.clearMailboxContent(DbM ailbox.java:383)
    at com.zimbra.cs.mailbox.Mailbox.deleteMailbox(Mailbo x.java:1653)
    at com.zimbra.cs.mailbox.Mailbox.deleteMailbox(Mailbo x.java:1623)
    at com.zimbra.cs.service.admin.DeleteAccount.handle(D eleteAccount.java:77)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:294)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:215)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:725)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:208)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:583)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:986)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:212)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:414)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:429)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
    Caused by: com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorEx ception: Table 'mboxgroup8.revision_dumpster' doesn't exist

    Query being executed when exception was thrown:
    DELETE FROM mboxgroup8.revision_dumpster WHERE mailbox_id = 308


    at sun.reflect.NativeConstructorAccessorImpl.newInsta nce0(Native Method)
    at sun.reflect.NativeConstructorAccessorImpl.newInsta nce(NativeConstructorAccessorImpl.java:39)
    at sun.reflect.DelegatingConstructorAccessorImpl.newI nstance(DelegatingConstructorAccessorImpl.java:27)
    at java.lang.reflect.Constructor.newInstance(Construc tor.java:513)
    at com.mysql.jdbc.Util.handleNewInstance(Util.java:40 9)
    at com.mysql.jdbc.Util.getInstance(Util.java:384)
    at com.mysql.jdbc.SQLError.createSQLException(SQLErro r.java:1054)
    at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.ja va:3566)
    at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.ja va:3498)
    at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:19 59)
    at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java :2113)
    at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionIm pl.java:2568)
    at com.mysql.jdbc.PreparedStatement.executeInternal(P reparedStatement.java:2113)
    at com.mysql.jdbc.PreparedStatement.executeUpdate(Pre paredStatement.java:2409)
    at com.mysql.jdbc.PreparedStatement.executeUpdate(Pre paredStatement.java:2327)
    at com.mysql.jdbc.PreparedStatement.executeUpdate(Pre paredStatement.java:2312)
    at com.zimbra.cs.db.DebugPreparedStatement.executeUpd ate(DebugPreparedStatement.java:169)
    at org.apache.commons.dbcp.DelegatingPreparedStatemen t.executeUpdate(DelegatingPreparedStatement.java:1 05)
    at org.apache.commons.dbcp.DelegatingPreparedStatemen t.executeUpdate(DelegatingPreparedStatement.java:1 05)
    at com.zimbra.cs.db.DbMailbox.dropMailboxFromGroup(Db Mailbox.java:364)
    ... 40 more

    Kindly I would appreciate a hand.
    Last edited by kkimani; 02-13-2012 at 03:53 AM.

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