Release 7.1.1_GA_3196.UBUNTU10_64 UBUNTU10_64 FOSS edition.
We have a portal/start page that users access before launching the Zimbra web client.
On this page, the Javamail API is used to do an IMAP query of the users Zimbra account, to get the new/unread.
This seems to work fine, only web client only users are finding that the 'new' doesn't ever clear. If a message is moved out of Inbox, then of course the count will go down.
So it seems that loading the Zimbra web client simply doesn't clear the \Recent flag as seen by IMAP.
Has anyone else encountered this?