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Thread: services ldap and logger failed to start

  1. #1
    Join Date
    Mar 2012
    Rep Power

    Default SOLVED - services ldap and logger failed to start


    I have installed in a 32-bit Debian5 server Zimbra 7.1.4 OS edition in production.

    During some integration tests I'ved changed the ldap_starttls_required from true to false and back to true again.

    Since then, I can't startup Zimbra.

    I'm facing the errors:

    Starting ldap...Done.
    Unable to determine enabled services from ldap.
    Enabled services read from cache. Service list may be inaccurate.

    Starting logger....Failed.
    Starting logswatch...ERROR: service.FAILURE (system failure:unable to lookup server by name: SERVERNAME.DOMAIN.COM message: [LDAP: error code 49 - invalid credentials)) (cause: javax.naming.AuthenticationException [LDAP: error code 49 - Invalid Credentials])
    zimbra logger service is not enabled! failed.

    I've teste nameresolution for my server and it responds te right IP.

    I've run all of the following commands still with no success:
    /opt/zimbra/bin/zmcertmgr createca -new
    /opt/zimbra/bin/zmcertmgr deployca -localonly
    /opt/zimbra/bin/zmcertmgr createcrt self -new
    /opt/zimbra/bin/zmcertmgr deploycrt self

    su - zimbra -c 'zmcontrol start'

    /opt/zimbra/bin/zmcertmgr deploycrt self
    /opt/zimbra/bin/zmcertmgr deployca

    su - zimbra -c 'zmupdateauthkeys'
    /opt/zimbra/bin/zmcertmgr viewdeployedcrt

    I've check the ldap process and its up and running but with something strange.

    After runing "ps auxww ! grep zimbra | grep slapd" the slapd.conf isn't loaded. I've checked and it doesn't exist. Instead it shows "opt/zimbra/data/ldap/config"

    Can someone please help?

    Thx in advance!
    Last edited by jotapsa; 03-30-2012 at 04:22 AM.

  2. #2
    Join Date
    Apr 2011
    Rep Power


    you might want to check with support quickly because just yesterday i had this issue where installation proxy configs wasn't found even after reinstallation and they deployed a template for the component, enable the component and it starts

  3. #3
    Join Date
    Mar 2012
    Rep Power

    Default SOLVED - services ldap and logger failed to start

    I was able to fix the problem resetting the passwords of root ldap and zimbra ldap.

    After that I've recreated and deployed all certificates and started the server normally.

    Thank you

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