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Thread: Not marked as spam but go to junk

  1. #1
    Join Date
    May 2012
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    Default Not marked as spam but go to junk

    Hi all, this is my first post..

    Can anyone here help me to find out what is the problem? Some message from our local domain going to junk but when i checked message header X-Spam Flag is show NO.. but still the message go to junk.

    here is example one of message going to junk with spam flag = NO

    Received: from (LHLO ( by with LMTP; Thu, 3 May 2012 10:57:55 +0700 (WIT)
    Received: from localhost (localhost.localdomain [])
    by (Postfix) with ESMTP id 3BEA4B85044;
    Thu, 3 May 2012 10:57:48 +0700 (WIT)
    X-Amavis-Modified: Mail body modified (using disclaimer) -
    X-Virus-Scanned: amavisd-new at
    X-Spam-Flag: NO
    X-Spam-Score: -2.736
    X-Spam-Status: No, score=-2.736 tagged_above=-10 required=4
    tests=[ALL_TRUSTED=-1.8, AWL=0.213, BAYES_00=-2.599,
    HTML_MESSAGE=0.001, MSGID_MULTIPLE_AT=1.449] autolearn=no
    Received: from ([])
    by localhost ( []) (amavisd-new, port 10024)
    with ESMTP id tU1I9CPe2ZdA; Thu, 3 May 2012 10:57:45 +0700 (WIT)
    Received: from BR0XXX01 (unknown [])
    by (Postfix) with ESMTP id BB75CB80B6F;
    I already look at this link and the value is already same

    I do search for DNS_FROM_OPENWHOIS but i doesnt see this at message header.

    I'm using Release 6.0.6_GA_2330.RHEL5_20100505210236 RHEL5 FOSS edition.
    Why message with X-Spam Flag = NO going to junk folder? Is there any wrong configuration?

  2. #2
    Join Date
    May 2012
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    anyone can help me??

  3. #3
    Join Date
    May 2012
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    Please anyone can help me?

  4. #4
    Join Date
    Sep 2013
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    My boss asked me about this issue, I work on IT, I came here to find an answer and this topic looks like a desert.

    Why Zimbra support Staff donīt give us a clue?

  5. #5
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Vannes, France
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    Quote Originally Posted by ancestral View Post
    Why Zimbra support Staff donīt give us a clue?
    For the simple reason that this isn't official Zimbra Support, these are Community supported forums and people post here and answer questions in their spare time and do so voluntarily.

    Posting a 'me too' doesn't actually give anyone any information with which to give you a sensible answer. If you want help on any forums (not just these forums) then provide some diagnostic information about your problem and what research you've actually done to see what's causing your problem - you should also include your ZCS version & Release with the output of this command (and also add it to your forum profile):

    zmcontrol -v


    Acompli: A new adventure for Co-Founder KevinH.

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