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Thread: Freebusy sync failling with java.lang.NullPointerException

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  1. #1
    Join Date
    Jan 2012
    Rep Power

    Default Freebusy sync failling with java.lang.NullPointerException


    My zimbra users are able to see free/buzy infos from my exchange server (2010 SP1).
    But the one still on the exchange server are not able to see the F/B from the Zimbra users.

    It seems Zimbra is unable to push change in the Exchage Public Folders.

    In the logfile /opt/zimbra/log/mail.log I can see the following :

    2012-05-10 15:36:40,104 ERROR [EXCHANGE2010 Free/Busy Sync Queue] [] fb - error while syncing freebusy for EXCHANGE2010
            at com.zimbra.cs.account.ldap.LdapProvisioning.fixupAccountName(
            at com.zimbra.cs.account.ldap.LdapProvisioning.getAccountByNameInternal(
            at com.zimbra.cs.account.ldap.LdapProvisioning.getAccountByName(
            at com.zimbra.cs.account.ldap.LdapProvisioning.getAccountByName(
            at com.zimbra.cs.account.ldap.LdapProvisioning.get(
            at com.zimbra.cs.account.ldap.LdapProvisioning.get(
            at com.zimbra.cs.fb.ExchangeEWSFreeBusyProvider$BasicUserResolver.getServerInfo(
            at com.zimbra.cs.fb.ExchangeEWSFreeBusyProvider.getServerInfo(
            at com.zimbra.cs.fb.ExchangeEWSFreeBusyProvider.handleMailboxChange(
            at com.zimbra.cs.fb.FreeBusyProvider$
    My Zimbra version is :
    Release 7.2.0_GA_2669.RHEL6_64_20120410002117 RHEL6_64 NETWORK edition

    The Free/Busy Interop seems fine (Check report as OK)
    zimbraFreebusyExchangeAuthPassword: <hidden>
    zimbraFreebusyExchangeAuthScheme: basic
    zimbraFreebusyExchangeAuthUsername: <a_valid_service_account_with_admin_rights>@<domain>
    zimbraFreebusyExchangeCachedInterval: 60d
    zimbraFreebusyExchangeCachedIntervalStart: 7d
    zimbraFreebusyExchangeServerType: ews
    zimbraFreebusyExchangeURL: http://<FQDN>/EWS/exchange.asmx
    zimbraFreebusyExchangeUserOrg: /o=<myOrganisation>/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)
    The LegacyExchange is the same on Exchange and Zimbra.
    The Foreign Principal is set to the Exchange Contact.

    Do you have any hints where to search ?
    Last edited by anael; 05-10-2012 at 11:55 PM.

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