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Thread: Out of office issues

  1. #1
    Join Date
    Sep 2007
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    Stockport
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    Default Out of office issues

    Hi aill, I have seen a few posts about this. None same to match my symptoms.

    We have a user set up with an out of office reply. When You mail from an internal account. They get the out of office reply.

    when you mail from an external account the out of office is not sent..

    the log shows: outofoffice not sent (not direct)..

    We all know internally that this user is out of work! External people that don't know do not get the info.

    Any help on this would be fantastic.

    Many thank

    Krolen

  2. #2
    Join Date
    Oct 2012
    Posts
    1
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    Default

    Hi all:

    Same problem here...
    The issue appeared after the update to versión 7.2.0_GA_2669.UBUNTU10_64 UBUNTU10_64.

    Any ideas?

  3. #3
    Join Date
    Mar 2006
    Location
    Massachusetts
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    Default

    Are the external messages being sent to a distribution list or forwarded from another address?

  4. #4
    Join Date
    Sep 2007
    Location
    Stockport
    Posts
    106
    Rep Power
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    Default

    they are just from a normal account replying (automatically) back to the user who sent the message. According to our ISP they are blocking the messages. Something to do with the headers. i found an article about using mail envelopes, but decided against it as it can cause mail loops.

    Thanks

    Andy

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