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Thread: Incremental Backups Fail but Full backups succeed

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  1. #1
    Join Date
    Jun 2012
    Rep Power

    Default Incremental Backups Fail but Full backups succeed

    Hi all , my incremental backups fail with the below message . The full backups run once a week and the incremetal everyday. Please assist.

    Label: incr-20120610.230014.102
    Type: incremental
    Status: completed (with errors)
    Started: Mon, 2012/06/11 01:00:14.102 SAST
    Ended: Mon, 2012/06/11 01:03:02.078 SAST
    Redo log sequence range: 415 .. 415
    Number of accounts: 391
    Number of errors: 391

    ERRORS link(/mnt/zimbra/tmp/incr-20120610.230014.102/accounts/f16/4e7/f164e705-723b-42ed-97ee-1e38d1f2a8ed/ldap.xml, /mnt/zimbra/sessions/full-20120608.230004.927/accounts/f16/4e7/f164e705-723b-42ed-97ee-1e38d1f2a8ed/ldap_latest.xml): Invalid cross-device link link(/mnt/zimbra/tmp/incr-20120610.230014.102/accounts/f16/4e7/f164e705-723b-42ed-97ee-1e38d1f2a8ed/ldap.xml, /mnt/zimbra/sessions/full-20120608.230004.927/accounts/f16/4e7/f164e705-723b-42ed-97ee-1e38d1f2a8ed/ldap_latest.xml): Invalid cross-device link
    at com.zimbra.znative.IO.link0(Native Method)
    at 3)
    at com.zimbra.cs.backup.FileBackupTarget$BackupAcctSe ssion.incrementalBackup( )
    at com.zimbra.cs.backup.BackupSet.startIncrementalBac kup(
    at com.zimbra.cs.backup.FileBackupTarget$FileBackupSe t.startIncrementalBackup( 6)
    at com.zimbra.cs.backup.BackupManager.backupIncrement al(
    at com.zimbra.cs.service.backup.Backup.handleNetworkR equest(
    at com.zimbra.cs.service.NetworkDocumentHandler.handl e(Unknown Source)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:273)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:157)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:212)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:155)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se
    at org.mortbay.jetty.handler.ContextHandler.handle(Co
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(
    at org.mortbay.jetty.handler.HandlerCollection.handle (
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha
    at org.mortbay.jetty.handler.DebugHandler.handle(Debu
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha
    at org.mortbay.jetty.Server.handle(
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt
    at org.mortbay.jetty.HttpConnection$ ntent(
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec
    at org.mortbay.thread.BoundedThreadPool$ n(

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Vannes, France
    Rep Power


    Quote Originally Posted by lyschanges View Post
    Hi all , my incremental backups fail with the below message.
    I assume this is a question about Zimbra Collaboration Server not Zimbra Desktop (which is where you've posted)? I'll move it to the correct forum.

    You need to give us details of how long this has been happening. Is it a single server? Have there been any changes on your server? When did this problem start? Is it a new install or an upgrade? You should also update your forum profile with the output of the following command(do not post it in this thread):

    zmcontrol -v


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    Join Date
    Jun 2012
    Rep Power


    Hi all, This has been happening since we started running ZImbra which is about two years. The resource responsible for backups did not attend to the issue and now im attending to it. There have not been any changes to the server. This was a new install when we started. Hope this sheds some light.

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