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Thread: mailbox stopped error

  1. #1
    Join Date
    Apr 2011
    Posts
    62
    Rep Power
    4

    Default mailbox stopped error

    I have zimbra 7.1.4 on centos 5.8 final which was working fine but suddenly the web login page was not displayed.
    on further checkng I did a service zimbra restart all service were shut and restarted without any errors
    but service zimbra status showed me
    mailbox stopped
    zmmailboxdctl is not running.
    but all others services fine

    on checking the /var/log/zimbra.log i see the following

    stale pid 26439 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
    Jun 11 22:46:17 mail zmmailboxdmgr[29135]: assuming no other instance is running
    Jun 11 22:46:17 mail zmmailboxdmgr[29135]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Jun 11 22:46:17 mail zmmailboxdmgr[29135]: assuming no other instance is running
    Jun 11 22:46:17 mail zmmailboxdmgr[29135]: no manager process is running

    really would appreciate your kind help and support


    regards


    ben

  2. #2
    Join Date
    Apr 2011
    Posts
    62
    Rep Power
    4

    Default

    Dear Vavai,

    Appreciate your quick reply
    when I run netstat -an | grep LISTEN after stoppin zimbra i see

    tcp 0 0 0.0.0.0:21 0.0.0.0:* LISTEN
    tcp 0 0 192.168.100.31:53 0.0.0.0:* LISTEN
    tcp 0 0 127.0.0.1:53 0.0.0.0:* LISTEN
    tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN
    tcp 0 0 0.0.0.0:23 0.0.0.0:* LISTEN
    tcp 0 0 127.0.0.1:953 0.0.0.0:* LISTEN
    unix 2 [ ACC ] STREAM LISTENING 4035 @ISCSIADM_ABSTRACT_NAMESPACE
    unix 2 [ ACC ] STREAM LISTENING 5648 /tmp/.font-unix/fs7100
    unix 2 [ ACC ] STREAM LISTENING 4618 @/var/run/hald/dbus-HSfizbH6BF
    unix 2 [ ACC ] STREAM LISTENING 4019 @ISCSID_UIP_ABSTRACT_NAMESPACE
    unix 2 [ ACC ] STREAM LISTENING 4535 /var/run/dbus/system_bus_socket
    unix 2 [ ACC ] STREAM LISTENING 4619 @/var/run/hald/dbus-NhQXBtZEyt

    -----------------

    also /opt/zimbra/log/zmmailboxd.out shows me after restarting zimbra

    ------------


    CompilerOracle: exclude com/zimbra/cs/session/SessionMap.putAndPrune
    CompilerOracle: exclude com/zimbra/cs/mailbox/MailItem.delete
    CompilerOracle: exclude org/apache/xerces/impl/XMLDocumentFragmentScannerImpl$FragmentContentDisp atcher.dispatch
    0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
    Total time for which application threads were stopped: 0.0000850 seconds
    Zimbra server reserving server socket port=110 bindaddr=null ssl=false
    Zimbra server reserving server socket port=995 bindaddr=null ssl=true
    Zimbra server reserving server socket port=143 bindaddr=null ssl=false
    Zimbra server reserving server socket port=993 bindaddr=null ssl=true
    Zimbra server reserving server socket port=7025 bindaddr=null ssl=false
    JettyMonitor monitoring thread pool org.mortbay.thread.BoundedThreadPool@513c6a22
    Total time for which application threads were stopped: 0.0002840 seconds
    Total time for which application threads were stopped: 0.0000510 seconds
    1085 INFO [main] log - Setting umask=027
    1085 INFO [main] log - Current rlimit_nofiles (soft=524288, hard=524288)
    1085 INFO [main] log - Set rlimit_nofiles (soft=65536, hard=65536)
    1086 INFO [main] log - Setting GID=502
    1086 INFO [main] log - Setting UID=502
    1086 INFO [main] log - jetty-6.1.22.z6
    1272 INFO [main] log - No Transaction manager found - if your webapp requires one, please configure one.
    ### Excluding compile: org.apache.xerces.impl.XMLDocumentFragmentScannerI mpl$FragmentContentDispatcher::dispatch
    Zimbra server process is running as uid=502 euid=502 gid=502 egid=502
    Total time for which application threads were stopped: 0.0001600 seconds
    Total time for which application threads were stopped: 0.1230610 seconds
    Heap
    par new generation total 118016K, used 64330K [0x00000000d8000000, 0x00000000e0000000, 0x00000000e0000000)
    eden space 104960K, 61% used [0x00000000d8000000, 0x00000000dbed29d0, 0x00000000de680000)
    from space 13056K, 0% used [0x00000000de680000, 0x00000000de680000, 0x00000000df340000)
    to space 13056K, 0% used [0x00000000df340000, 0x00000000df340000, 0x00000000e0000000)
    concurrent mark-sweep generation total 393216K, used 0K [0x00000000e0000000, 0x00000000f8000000, 0x00000000f8000000)
    concurrent-mark-sweep perm gen total 131072K, used 25529K [0x00000000f8000000, 0x0000000100000000, 0x0000000100000000)
    CompilerOracle: exclude com/zimbra/cs/session/SessionMap.putAndPrune
    CompilerOracle: exclude com/zimbra/cs/mailbox/MailItem.delete
    CompilerOracle: exclude org/apache/xerces/impl/XMLDocumentFragmentScannerImpl$FragmentContentDisp atcher.dispatch
    0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
    Total time for which application threads were stopped: 0.0000680 seconds
    Zimbra server reserving server socket port=110 bindaddr=null ssl=false
    Zimbra server reserving server socket port=995 bindaddr=null ssl=true
    Total time for which application threads were stopped: 0.0003220 seconds
    Zimbra server reserving server socket port=143 bindaddr=null ssl=false
    Zimbra server reserving server socket port=993 bindaddr=null ssl=true
    Zimbra server reserving server socket port=7025 bindaddr=null ssl=false
    JettyMonitor monitoring thread pool org.mortbay.thread.BoundedThreadPool@c2f48d2
    Total time for which application threads were stopped: 0.0001030 seconds
    1497 INFO [main] log - Setting umask=027
    1498 INFO [main] log - Current rlimit_nofiles (soft=524288, hard=524288)
    1498 INFO [main] log - Set rlimit_nofiles (soft=65536, hard=65536)
    1498 INFO [main] log - Setting GID=502
    1498 INFO [main] log - Setting UID=502
    1499 INFO [main] log - jetty-6.1.22.z6
    1615 INFO [main] log - No Transaction manager found - if your webapp requires one, please configure one.
    ### Excluding compile: org.apache.xerces.impl.XMLDocumentFragmentScannerI mpl$FragmentContentDispatcher::dispatch
    Total time for which application threads were stopped: 0.0001460 seconds
    Total time for which application threads were stopped: 0.0002080 seconds

    -------------

    By the way can I just reinstall zimbra over my existing installation
    apprecite your help

    regards

    simon

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