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  1. #1
    Join Date
    Jun 2009
    Posts
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    Question services marked as stopped in admin console

    hi,

    i've installed a three node setup with 7.2 on identical ubuntu 10 machines:

    - ldap
    - mta
    - mailbox

    all services seems to be up and running but admin console shows services as stopped (red cross).

    service_error.jpg

    related output:

    Code:
    $ zmcontrol -v
    Release 7.2.0_GA_2669.UBUNTU10_64 UBUNTU10_64 FOSS edition.
    Code:
    zimbra@vegeta:~$ zmcontrol status
    Host vegeta.example.net
    	ldap                    Running
    	stats                   Running
    	zmconfigd               Running
    zimbra@vegeta:~$ tail -f zimbra.log
    Jun 19 16:16:29 vegeta zimbramon[15730]: 15730:info: Starting services initiated by zmcontrol
    Jun 19 16:16:29 vegeta slapd[15772]: @(#) $OpenLDAP: slapd 2.4.30 (Mar 12 2012 17:12:23) $#012#011root@zre-ubuntu10-64:/home/build/p4/HELIX/ThirdParty/openldap/openldap-2.4.30.6z/servers/slapd
    Jun 19 16:16:29 vegeta slapd[15773]: slapd starting
    Jun 19 16:16:37 vegeta zimbramon[15730]: 15730:info: Starting zmconfigd via zmcontrol
    Jun 19 16:16:48 zmconfigd CRITICAL [15893-MainThread-3] zmconfigd started on vegeta.example.net with loglevel=3 pid=15893
    Jun 19 16:16:49 vegeta slapd[15773]: connection_input: conn=1007 deferring operation: binding
    Jun 19 16:16:54 vegeta slapd[15773]: connection_read(10): no connection!
    Jun 19 16:17:20 vegeta slapd[15773]: last message repeated 3 times
    Jun 19 16:17:20 vegeta zimbramon[15730]: 15730:info: Starting stats via zmcontrol
    Jun 19 16:17:24 vegeta slapd[15773]: connection_input: conn=1054 deferring operation: binding
    Jun 19 16:17:58 zmconfigd CRITICAL [15893-MainThread-3] Tracking service ldap 
    Jun 19 16:17:58 zmconfigd CRITICAL [15893-MainThread-3] Tracking service stats 
    ^C

    Code:
    zimbra@ulom:~$ zmcontrol status
    Host ulom.example.net
    	antispam                Running
    	antivirus               Running
    	mta                     Running
    	stats                   Running
    	zmconfigd               Running
    zimbra@ulom:~$ tail -f zimbra.log
    Jun 19 17:12:01 ulom zimbramon[16354]: 16354:info: Starting services initiated by zmcontrol
    Jun 19 17:12:06 ulom zimbramon[16354]: 16354:info: Starting zmconfigd via zmcontrol
    Jun 19 17:12:17 zmconfigd CRITICAL [16636-MainThread-3] zmconfigd started on ulom.example.net with loglevel=3 pid=16636
    Jun 19 17:12:50 ulom zimbramon[16354]: 16354:info: Starting antispam via zmcontrol
    Jun 19 17:12:51 ulom amavis[17211]: starting.  /opt/zimbra/amavisd/sbin/amavisd at ulom.example.net amavisd-new-2.6.6 (20110518), Unicode aware, LC_ALL="C", LANG="C"
    Jun 19 17:12:51 ulom amavis[17211]: user=1000, EUID: 1000 (1000);  group=, EGID: 1000 4 5 1000 1001 (1000 4 5 1000 1001)
    Jun 19 17:12:51 ulom amavis[17211]: Perl version               5.010001
    Jun 19 17:12:51 ulom amavis[17211]: SpamControl: init_pre_chroot on SpamAssassin done
    Jun 19 17:12:51 ulom amavis[17221]: Net::Server: Process Backgrounded
    Jun 19 17:12:51 ulom amavis[17221]: Net::Server: 2012/06/19-17:12:51 Amavis (type Net::Server::PreForkSimple) starting! pid(17221)
    Jun 19 17:12:51 ulom amavis[17221]: Net::Server: Using default listen value of 128
    Jun 19 17:12:51 ulom amavis[17221]: Net::Server: Binding to UNIX socket file /opt/zimbra/data/amavisd/amavisd.sock using SOCK_STREAM
    Jun 19 17:12:51 ulom amavis[17221]: Net::Server: Binding to TCP port 10024 on host 127.0.0.1, PF 2
    Jun 19 17:12:51 ulom amavis[17221]: Net::Server: Group Not Defined.  Defaulting to EGID '1000 4 5 1000 1001'
    Jun 19 17:12:51 ulom amavis[17221]: Net::Server: User Not Defined.  Defaulting to EUID '1000'
    Jun 19 17:12:51 ulom amavis[17221]: Module Amavis::Conf        2.209
    Jun 19 17:12:51 ulom amavis[17221]: Module Archive::Zip        1.30
    Jun 19 17:12:51 ulom amavis[17221]: Module Compress::Zlib      2.037
    Jun 19 17:12:51 ulom amavis[17221]: Module Convert::TNEF       0.17
    Jun 19 17:12:51 ulom amavis[17221]: Module Convert::UUlib      1.4
    Jun 19 17:12:51 ulom amavis[17221]: Module Crypt::OpenSSL::RSA 0.27
    Jun 19 17:12:51 ulom amavis[17221]: Module DB_File             1.824
    Jun 19 17:12:51 ulom amavis[17221]: Module Digest::MD5         2.39
    Jun 19 17:12:51 ulom amavis[17221]: Module Digest::SHA         5.62
    Jun 19 17:12:51 ulom amavis[17221]: Module IO::Socket::INET6   2.67
    Jun 19 17:12:51 ulom amavis[17221]: Module MIME::Entity        5.427
    Jun 19 17:12:51 ulom amavis[17221]: Module MIME::Parser        5.427
    Jun 19 17:12:51 ulom amavis[17221]: Module MIME::Tools         5.427
    Jun 19 17:12:51 ulom amavis[17221]: Module Mail::DKIM::Signer  0.39
    Jun 19 17:12:51 ulom amavis[17221]: Module Mail::DKIM::Verifier 0.39
    Jun 19 17:12:51 ulom amavis[17221]: Module Mail::Header        2.08
    Jun 19 17:12:51 ulom amavis[17221]: Module Mail::Internet      2.08
    Jun 19 17:12:51 ulom amavis[17221]: Module Mail::SPF           2.008
    Jun 19 17:12:51 ulom amavis[17221]: Module Mail::SpamAssassin  3.003002
    Jun 19 17:12:51 ulom amavis[17221]: Module Net::DNS            0.66
    Jun 19 17:12:51 ulom amavis[17221]: Module Net::LDAP           0.44
    Jun 19 17:12:51 ulom amavis[17221]: Module Net::Server         0.99
    Jun 19 17:12:51 ulom amavis[17221]: Module NetAddr::IP          4.044
    Jun 19 17:12:51 ulom amavis[17221]: Module Socket6             0.23
    Jun 19 17:12:51 ulom amavis[17221]: Module Time::HiRes         1.9724
    Jun 19 17:12:51 ulom amavis[17221]: Module URI                 1.59
    Jun 19 17:12:51 ulom amavis[17221]: Module Unix::Syslog        1.1
    Jun 19 17:12:51 ulom amavis[17221]: Amavis::DB code      NOT loaded
    Jun 19 17:12:51 ulom amavis[17221]: Amavis::Cache code   NOT loaded
    Jun 19 17:12:51 ulom amavis[17221]: SQL base code        NOT loaded
    Jun 19 17:12:51 ulom amavis[17221]: SQL::Log code        NOT loaded
    Jun 19 17:12:51 ulom amavis[17221]: SQL::Quarantine      NOT loaded
    Jun 19 17:12:51 ulom amavis[17221]: Lookup::SQL code     NOT loaded
    Jun 19 17:12:51 ulom amavis[17221]: Lookup::LDAP code    loaded
    Jun 19 17:12:51 ulom amavis[17221]: AM.PDP-in proto code loaded
    Jun 19 17:12:51 ulom amavis[17221]: SMTP-in proto code   loaded
    Jun 19 17:12:51 ulom amavis[17221]: Courier proto code   NOT loaded
    Jun 19 17:12:51 ulom amavis[17221]: SMTP-out proto code  loaded
    Jun 19 17:12:51 ulom amavis[17221]: Pipe-out proto code  NOT loaded
    Jun 19 17:12:51 ulom amavis[17221]: BSMTP-out proto code NOT loaded
    Jun 19 17:12:51 ulom amavis[17221]: Local-out proto code loaded
    Jun 19 17:12:51 ulom amavis[17221]: OS_Fingerprint code  NOT loaded
    Jun 19 17:12:51 ulom amavis[17221]: ANTI-VIRUS code      loaded
    Jun 19 17:12:51 ulom amavis[17221]: ANTI-SPAM code       loaded
    Jun 19 17:12:51 ulom amavis[17221]: ANTI-SPAM-EXT code   NOT loaded
    Jun 19 17:12:51 ulom amavis[17221]: ANTI-SPAM-C code     NOT loaded
    Jun 19 17:12:51 ulom amavis[17221]: ANTI-SPAM-SA code    loaded
    Jun 19 17:12:51 ulom amavis[17221]: Unpackers code       loaded
    Jun 19 17:12:51 ulom amavis[17221]: DKIM code            loaded
    Jun 19 17:12:51 ulom amavis[17221]: Tools code           NOT loaded
    Jun 19 17:12:51 ulom amavis[17221]: Found $file            at /usr/bin/file
    Jun 19 17:12:51 ulom amavis[17221]: No $altermime,         not using it
    Jun 19 17:12:51 ulom amavis[17221]: Internal decoder for .mail
    Jun 19 17:12:51 ulom amavis[17221]: Internal decoder for .asc 
    Jun 19 17:12:51 ulom amavis[17221]: Internal decoder for .uue 
    Jun 19 17:12:51 ulom amavis[17221]: Internal decoder for .hqx 
    Jun 19 17:12:51 ulom amavis[17221]: Internal decoder for .ync 
    Jun 19 17:12:51 ulom amavis[17221]: No decoder for       .F    tried: unfreeze, freeze -d, melt, fcat
    Jun 19 17:12:51 ulom amavis[17221]: Found decoder for    .Z    at /bin/uncompress
    Jun 19 17:12:51 ulom amavis[17221]: Found decoder for    .gz   at /bin/gzip -d
    Jun 19 17:12:51 ulom amavis[17221]: Found decoder for    .bz2  at /bin/bzip2 -d
    Jun 19 17:12:51 ulom amavis[17221]: No decoder for       .lzo  tried: lzop -d
    Jun 19 17:12:51 ulom amavis[17221]: No decoder for       .rpm  tried: rpm2cpio.pl, rpm2cpio
    Jun 19 17:12:51 ulom amavis[17221]: Found decoder for    .cpio at /bin/cpio
    Jun 19 17:12:51 ulom amavis[17221]: Found decoder for    .tar  at /bin/cpio
    Jun 19 17:12:51 ulom amavis[17221]: Found decoder for    .deb  at /usr/bin/ar
    Jun 19 17:12:51 ulom amavis[17221]: Internal decoder for .zip 
    Jun 19 17:12:51 ulom amavis[17221]: No decoder for       .7z   tried: 7zr, 7za, 7z
    Jun 19 17:12:51 ulom amavis[17221]: No decoder for       .rar  tried: rar, unrar
    Jun 19 17:12:51 ulom amavis[17221]: No decoder for       .arj  tried: arj, unarj
    Jun 19 17:12:51 ulom amavis[17221]: No decoder for       .arc  tried: nomarch, arc
    Jun 19 17:12:51 ulom amavis[17221]: No decoder for       .zoo  tried: zoo, unzoo
    Jun 19 17:12:51 ulom amavis[17221]: No decoder for       .lha  tried: lha
    Jun 19 17:12:51 ulom amavis[17221]: No decoder for       .cab  tried: cabextract
    Jun 19 17:12:51 ulom amavis[17221]: No decoder for       .tnef tried: tnef
    Jun 19 17:12:51 ulom amavis[17221]: Internal decoder for .tnef
    Jun 19 17:12:51 ulom amavis[17221]: No decoder for       .exe  tried: rar, unrar; lha; arj, unarj
    Jun 19 17:12:51 ulom amavis[17221]: Using primary internal av scanner code for ClamAV-clamd
    Jun 19 17:12:51 ulom amavis[17221]: initializing Mail::SpamAssassin
    Jun 19 17:12:52 ulom zimbramon[16354]: 16354:info: Starting antivirus via zmcontrol
    Jun 19 17:12:52 ulom clamd[17275]: clamd daemon 0.97.4-broken-compiler (OS: linux-gnu, ARCH: x86_64, CPU: x86_64)
    Jun 19 17:12:52 ulom clamd[17275]: Log file size limited to 20971520 bytes.
    Jun 19 17:12:52 ulom clamd[17275]: Reading databases from /opt/zimbra/data/clamav/db
    Jun 19 17:12:52 ulom clamd[17275]: Not loading PUA signatures.
    Jun 19 17:12:52 ulom clamd[17275]: Bytecode: Security mode set to "TrustSigned".
    Jun 19 17:12:55 ulom amavis[17221]: SpamControl: init_pre_fork on SpamAssassin done
    Jun 19 17:12:55 ulom amavis[17221]: extra modules loaded after daemonizing/chrooting: Mail/SpamAssassin/Plugin/FreeMail.pm
    Jun 19 17:12:57 ulom clamd[17275]: Loaded 1257346 signatures.
    Jun 19 17:12:58 ulom clamd[17275]: TCP: Bound to address 127.0.0.1 on port 3310
    Jun 19 17:12:58 ulom clamd[17275]: TCP: Setting connection queue length to 200
    Jun 19 17:12:58 ulom clamd[17295]: Limits: Global size limit set to 10240000 bytes.
    Jun 19 17:12:58 ulom clamd[17295]: Limits: File size limit set to 10240000 bytes.
    Jun 19 17:12:58 ulom clamd[17295]: Limits: Recursion level limit set to 16.
    Jun 19 17:12:58 ulom clamd[17295]: Limits: Files limit set to 10000.
    Jun 19 17:12:58 ulom clamd[17295]: Archive support enabled.
    Jun 19 17:12:58 ulom clamd[17295]: Archive: Blocking encrypted archives.
    Jun 19 17:12:58 ulom clamd[17295]: Algorithmic detection enabled.
    Jun 19 17:12:58 ulom clamd[17295]: Portable Executable support enabled.
    Jun 19 17:12:58 ulom clamd[17295]: ELF support enabled.
    Jun 19 17:12:58 ulom clamd[17295]: Mail files support enabled.
    Jun 19 17:12:58 ulom clamd[17295]: OLE2 support enabled.
    Jun 19 17:12:58 ulom clamd[17295]: PDF support enabled.
    Jun 19 17:12:58 ulom clamd[17295]: HTML support enabled.
    Jun 19 17:12:58 ulom clamd[17295]: Self checking every 600 seconds.
    Jun 19 17:13:01 ulom clamd[17295]: Reading databases from /opt/zimbra/data/clamav/db
    Jun 19 17:13:02 ulom zimbramon[16354]: 16354:info: Starting mta via zmcontrol
    Jun 19 17:13:03 ulom postfix/postfix-script[17430]: warning: not owned by root: /opt/zimbra/postfix-2.7.8.3z/conf/main.cf
    Jun 19 17:13:03 ulom postfix/postfix-script[17431]: warning: not owned by root: /opt/zimbra/postfix-2.7.8.3z/conf/master.cf
    Jun 19 17:13:03 ulom postfix/postfix-script[17432]: warning: not owned by root: /opt/zimbra/postfix-2.7.8.3z/conf/master.cf.in
    Jun 19 17:13:03 ulom postfix/postfix-script[17448]: starting the Postfix mail system
    Jun 19 17:13:03 ulom postfix/master[17449]: daemon started -- version 2.7.8, configuration /opt/zimbra/postfix-2.7.8.3z/conf
    Jun 19 17:13:03 ulom saslauthd[17457]: detach_tty      : master pid is: 17457
    Jun 19 17:13:03 ulom saslauthd[17457]: ipc_init        : listening on socket: /opt/zimbra/cyrus-sasl-2.1.23.3z/state/mux
    Jun 19 17:13:03 ulom zimbramon[16354]: 16354:info: Starting stats via zmcontrol
    Jun 19 17:13:09 ulom clamd[17295]: Database correctly reloaded (1044426 signatures)
    Jun 19 17:13:29 zmconfigd CRITICAL [16636-MainThread-3] Tracking service antispam 
    Jun 19 17:13:29 zmconfigd CRITICAL [16636-MainThread-3] Tracking service antivirus 
    Jun 19 17:13:29 zmconfigd CRITICAL [16636-MainThread-3] Tracking service mta 
    Jun 19 17:13:29 zmconfigd CRITICAL [16636-MainThread-3] Tracking service sasl 
    Jun 19 17:13:30 zmconfigd CRITICAL [16636-MainThread-3] Tracking service stats
    ^C
    Code:
    zimbra@krilin:~$ zmcontrol status
    Host krilin.example.net
    	logger                  Running
    	mailbox                 Running
    	spell                   Running
    	stats                   Running
    	zmconfigd               Running
    zimbra@krilin:~$ tail -f /var/log/zimbra.log
    Jun 19 17:16:13 krilin zimbramon[25566]: 25566:info: Starting services initiated by zmcontrol
    Jun 19 17:16:16 krilin zimbramon[25566]: 25566:info: Starting zmconfigd via zmcontrol
    Jun 19 17:16:26 zmconfigd CRITICAL [25708-MainThread-3] zmconfigd started on krilin.example.net with loglevel=3 pid=25708
    Jun 19 17:16:59 krilin zimbramon[25566]: 25566:info: Starting logger via zmcontrol
    Jun 19 17:17:03 krilin zimbramon[25566]: 25566:info: Starting mailbox via zmcontrol
    Jun 19 17:17:05 krilin zmmailboxdmgr[26243]: status requested
    Jun 19 17:17:05 krilin zmmailboxdmgr[26243]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
    Jun 19 17:17:05 krilin zmmailboxdmgr[26243]: assuming no other instance is running
    Jun 19 17:17:05 krilin zmmailboxdmgr[26243]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Jun 19 17:17:05 krilin zmmailboxdmgr[26243]: assuming no other instance is running
    Jun 19 17:17:05 krilin zmmailboxdmgr[26243]: no manager process is running
    Jun 19 17:17:05 krilin zmmailboxdmgr[26253]: start requested
    Jun 19 17:17:05 krilin zmmailboxdmgr[26253]: checking if another instance of manager is already running
    Jun 19 17:17:05 krilin zmmailboxdmgr[26253]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
    Jun 19 17:17:05 krilin zmmailboxdmgr[26253]: assuming no other instance is running
    Jun 19 17:17:05 krilin zmmailboxdmgr[26253]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Jun 19 17:17:05 krilin zmmailboxdmgr[26253]: assuming no other instance is running
    Jun 19 17:17:05 krilin zmmailboxdmgr[26254]: wrote manager pid 26254 to /opt/zimbra/log/zmmailboxd_manager.pid
    Jun 19 17:17:05 krilin zmmailboxdmgr[26254]: manager started mailboxd/JVM with pid 26255
    Jun 19 17:17:05 krilin zmmailboxdmgr[26255]: wrote java pid 26255 to /opt/zimbra/log/zmmailboxd_java.pid
    Jun 19 17:17:05 krilin zimbramon[25566]: 25566:info: Starting spell via zmcontrol
    Jun 19 17:17:05 krilin zimbramon[25566]: 25566:info: Starting stats via zmcontrol
    Jun 19 17:17:35 zmconfigd CRITICAL [25708-MainThread-3] Tracking service logger 
    Jun 19 17:17:35 krilin zmmailboxdmgr[26967]: status requested
    Jun 19 17:17:35 krilin zmmailboxdmgr[26967]: status OK
    Jun 19 17:17:35 zmconfigd CRITICAL [25708-MainThread-3] Tracking service mailbox 
    Jun 19 17:17:35 krilin zmmailboxdmgr[26975]: status requested
    Jun 19 17:17:35 krilin zmmailboxdmgr[26975]: status OK
    Jun 19 17:17:35 zmconfigd CRITICAL [25708-MainThread-3] Tracking service mailboxd 
    Jun 19 17:17:35 zmconfigd CRITICAL [25708-MainThread-3] Tracking service spell 
    Jun 19 17:17:35 zmconfigd CRITICAL [25708-MainThread-3] Tracking service stats 
    Jun 19 17:18:04 krilin zmmailboxdmgr[27187]: status requested
    Jun 19 17:18:04 krilin zmmailboxdmgr[27187]: status OK
    ^C
    please, ask for further info.

  2. #2
    Join Date
    Sep 2006
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    477 Congress Street | Portland, ME 04101
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    Default

    krillen is not being updated with data from vegeta.

    This can be a firewall and/or syslogging issue most commonly.

    If /var/log/zimbra.log on krillen shows no entries from vegeta, then I would first check the syslog conf file on vegeta to make sure it is configured identically to the same file on ulom. If it is, then check that the syslog daemon on vegeta is running. If so, then you may be blocking syslog traffic between those two servers.

    Hope that helps get you started; keep us posted as to your progress!
    Mark

  3. #3
    Join Date
    Jun 2009
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    Default

    I solved it launching as root:

    Code:
    /opt/zimbra/libexec/zmsyslogsetup
    /etc/init.d/rsyslog restart

    docs says that you only need to execute it on non-mailbox nodes, but I've launched on all my nodes by mistake and was no harm (I hope).

    after restarting zimbra services everything goes green and life is better

    hope this can help someone

  4. #4
    Join Date
    Jun 2013
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    Vietnam
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    Default

    Thank muzzol. This help me when I move /opt/zimbra to another partition.
    Minh.

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