I have Zimbra OSE 7.1.4 and suddenly it was found that i could not access the login page.
checking it showed mr the services were not running.
i restarted the services but some services were not running
after restart of the machine the services were running except stats which showed stop
i could also excess the zimbra web login page and I could login also
now when I do a zmstatctl status it shows me
process 462 in /opt/zimbra/zmstat/pid/zmstat-fd.pid not running
i tried to restart zmstatctl restart but no use
i also see in the /opt/zimbra/zmstat/pid/zmstat-fd-real.pid file owned by root
when i stop the stat service there are no files in /opt/zimbra/zmstat/pid directory except the zmstat-fd-real.pid file owned by root
can i delete this file safely
also just wondering what could be the reason .
there is also a path for ose 7.1.4 . can i apply that patch too.
just i forget to mention that there are about 750 users and i created the users with a bulk add users script. would this matter
apprecite your kind help and advice