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Thread: All Zimbra Services Show "Down" Status

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  1. #1
    Join Date
    Jun 2010
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    Question All Zimbra Services Show "Down" Status

    First some server details:

    zcs-7.2.0_GA_2669.UBUNTU10_64.20120410002303

    When browsing to the "Server Status" page in the Zimbra Admin Console, all services show red "exes." Having said that, all services are actually running fine as evidenced by this:

    Code:
    Host mail.enactpc.com
    	antispam                Running
    	antivirus               Running
    	ldap                    Running
    	logger                  Running
    	mailbox                 Running
    	mta                     Running
    	snmp                    Running
    	spell                   Running
    	stats                   Running
    	zmconfigd               Running
    I also get the following error when browsing to the "Server Statistics" page:

    Code:
    Server error encountered Message: system failure: Unable to read logger stats Error code: service.FAILURE Method: [unknown] Details:soap:Receiver
    As requested on the wiki page about the logger:

    Code:
    zimbra@mail:~$ zmloggerctl status; echo $?; ps ax | grep zmlogger 
    0
     8412 pts/0    S+     0:00 grep zmlogger
    
    zimbra@mail:~$ /opt/zimbra/libexec/zmrrdfetch -f zmmtastats 
    no structure found for zmmtastats at /opt/zimbra/libexec/zmrrdfetch line 239.
    
    zimbra@mail:~$ /opt/zimbra/libexec/zmrrdfetch -c -f zmmtastats 
    no structure found for zmmtastats at /opt/zimbra/libexec/zmrrdfetch line 239.
    
    zimbra@mail:~$ grep -w MTA /var/log/zimbra-stats.log 
    
    zimbra@mail:~$ tail /var/log/zimbra-stats.log 
    
    zimbra@mail:~$ zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats | head -20 
    ERROR: service.FAILURE (system failure: Unable to read logger stats)
    
    zimbra@mail:~$ zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats @limit=1 | head -50 
    ERROR: service.FAILURE (system failure: Unable to read logger stats)
    Last edited by ksoviero; 06-23-2012 at 12:26 PM.

  2. #2
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    Default

    Some more details:

    I attempted the instructions found here:

    http://www.zimbra.com/forums/adminis...tml#post181241

    However, I gave up after the "/opt/zimbra/libexec/zmlogger&" step (step 2), because I was given the following error:

    Code:
    zmrrdfetch server pid: 4347
    DBD::SQLite::db selectrow_array failed: no such table: config at /opt/zimbra/libexec/zmlogger line 409.
    Schema version not found, upgrading to version 4 at /opt/zimbra/libexec/zmlogger line 412.

  3. #3
    Join Date
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    Posts
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    Default

    I did an "upgrade" to the same version of Zimbra that was already installed just to see if it helped, and it did...

    All better!

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